Manager Trainee

Benefits

• Employee discounts

The Manager Trainee works closely with the Studio Manager to set the tone and model Perspire’s mission, vision, and values. As part of the leadership team, this role is vital in helping to motivate and support team members in achieving studio goals while ensuring that operations run smoothly and guests are leaving feeling better than when they arrived.

Manager Trainee is training to be either Assistant Studio Manager or Studio Manager.

Manager Trainee assists the Studio Managers with the four main studio responsibilities:

• Team Management
• Member Management
• Inventory Management
• Facility Management

The person in this role is a pivotal partner in the management of day‑to‑day activities focusing on achieving sales goals through membership sales and superior guest experience. The role is a unique opportunity for an individual looking to make a meaningful contribution to a cutting‑edge organization in the health and wellness sector. Our team is highly passionate, goal‑oriented and committed to advancing the knowledge and benefits of IR saunas and Perspire as a company.

Seeking Full‑Time Candidates!

Must have general availability, weekends are a must!

Current Job Location Opportunity:

Green Valley or Summerlin

Green Valley – 140 S Green Valley Parkway, Suite 122, Henderson NV 89012

Summerlin – 410 S Rampart Blvd., Suite 175, Las Vegas NV 89145

Sales – 2+ years, Customer Service – 3+ years, Supervisory – 2+ years

Experience working in a spa or health/wellness environment is a plus, however we are willing to train the right candidate.

Competitive Hourly Rate/Salary

Free IR Sauna Membership

The responsibilities and duties of this position described here are representative of those an employee must perform. This is not an exhaustive list and other duties may be assigned.

• Working closely with the Senior Studio Manager/Studio Manager on the implementation of standard operating procedures, specifically managing and ensuring Membership Sales Associates and Studio Assistants are maintaining consistency and upholding daily expectations.
• Assisting in the training, coaching and development of team members.
• Bringing positive, team‑first energy and helping make Perspire Sauna Studio an exceptional place to work.
• Acting as a liaison between the Studio Manager and team members.
• Communicating all updates, new products/offerings, events, and protocols to the team in the Studio Manager’s absence.
• Leading the team with strong membership sales. This is measured with conversion percentage and sales performance charts.
• Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible and courteous service.
• Resolving any guest complaints or membership issues with the highest level of customer service.
• Promoting the benefits of IR Saunas and value of having a Perspire Sauna Studio Membership to guests.
• Understanding and speaking to the science, technology, and benefits of IR sauna, chromotherapy, and Red Light therapy.
• Ensuring that all front desk systems are followed such as proper member check‑In, telephone inquiries (general and sales related), consent forms, studio tours, delinquent account procedures, and new membership agreements.
  * Mindbody Software experience is a plus!
• Performing weekly and monthly inventory purchasing and processing functions.
• Performing and documenting daily and weekly studio inspections to ensure facility operation standards are met and all equipment is functioning properly.

• Sales driven with the ability to coach/mentor sales to team members.
• Excellent interpersonal skills to ensure clear, effective communication with all guests and team members.
• Results driven and motivated to meet or exceed sales targets.
• Ability to lead and influence others to achieve goals.
• Superior customer service skills to mediate all situations with a calm, helpful demeanor.
• No‑job‑is‑too‑small attitude.
• Passionate about health and wellness.
• Consistently show a positive attitude & take responsibility for own actions.
• Strong collaboration, organizational and prioritization…