Call Center Parking Supervisor Call Center LV

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

• Our Mission: “Create the Extraordinary”
• Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
• Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

The Parking Supervisor is responsible for overseeing parking agents and ensuring the smooth operation of parking services. This full‑time role requires strong leadership, attention to detail, and the ability to adapt to a variable schedule. The supervisor plays a key role in maintaining service standards, resolving operational issues, and supporting team development. Office‑based work may be required depending on operational needs.

The position contributes to the overall success of parking operations through effective coordination and communication.

• Supervise and support parking agents in daily operations.
• Monitor service delivery and ensure compliance with company policies.
• Address customer concerns and resolve operational challenges promptly.
• Collaborate with management to implement process improvements.
• Maintain accurate records and reports related to parking activities.
• Train and mentor staff to promote a positive and productive work environment.

• Minimum of 2 years of supervisory or leadership experience in parking operations or a related field required.
• Experience in customer service, scheduling, and conflict resolution preferred.
• Strong communication, organizational, and problem‑solving skills.

• Ability to stand, walk, and move throughout parking areas for extended periods.
• Must be able to work flexible hours, including weekends and holidays, as needed.
• May be required to lift up to 25 pounds and work in varying weather conditions.

We believe in delivering family‑style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.