Director of Center Operations

About Viticus Group

At Viticus Group
, we are more than just an organization — we are a community of innovators, educators, and professionals dedicated to advancing science, medicine, and education. Based in Las Vegas, we provide hands‑on continuing education courses, conferences, and training programs that connect experts from around the world with the latest advancements in research, technology, and practical application.

Our mission is to bridge the gap between cutting‑edge science and real‑world practice
, empowering professionals to take what they learn and apply it in meaningful ways that improve lives, industries, and communities.

Are you someone who loves science, thrives on learning, and gets inspired by innovation? Join us as we teach and share the discoveries that drive progress — because at Viticus Group,
education fuels innovation.

The Director of Center Operations is a key operational leader responsible for overseeing the day‑to‑day operations of the organization’s facility, events, logistics, and supporting operational teams. Reporting directly to the COO, this role ensures operational excellence, consistent service delivery, and seamless execution of conferences, year‑round events, and onsite activities.

This position partners cross‑functionally with internal teams, vendors, and stakeholders to ensure facilities, logistics, safety, and event operations align with the organization’s mission, values, and strategic goals. The Director of Center Operations is a hands‑on, solutions‑oriented leader who can manage multiple priorities, optimize resources, and maintain a professional, service‑focused presence with all internal and external partners.

Education & Experience:

• Bachelor’s degree from an accredited college or university in Business Administration, Management, Hospitality, or Event Management; equivalent professional experience may be considered in lieu of formal education.
• 7+ years of progressive experience in operations, facilities or event management.
• 5+ years of people management experience, including staff supervision, coaching, and performance management.
• Experience with nonprofit organizations preferred.
• Demonstrated fiscal responsibility, including planning, managing, and adhering to operational and event budgets.
• Proven experience managing conferences, large‑scale events, or multi‑day programs.

Operational & Technical Skills

• Strong understanding of event operations, logistics, facilities management, and vendor coordination.
• Ability to develop, implement, and maintain standard operating procedures (SOPs) and internal controls.
• Proficiency with operational systems and reporting tools (technical oversight only; not IT management).
• Advanced ability to read, interpret, and create clear documentation and operational plans.

Leadership & Management Skills

• Proven ability to lead, motivate, and develop teams while fostering accountability and collaboration.
• Strong vendor negotiation and contract management experience.
• Ability to manage competing priorities, respond effectively to operational challenges, and lead through change.
• Demonstrates sound judgment, initiative, and problem‑solving skills in fast‑paced environments.

Interpersonal & Communication Skills

• Strong verbal and written communication skills with the ability to clearly convey expectations and operational updates.
• Ability to effectively present information to staff, volunteers, vendors, and leadership.
• Exceptional relationship‑building skills across departments and with external partners.
• Flexibility and availability to work evenings, weekends, holidays, and travel as required for events and business needs.

Professionalism & Personal Qualities

• Fully embraces and upholds the organization’s Mission and Vision.
• Demonstrates professionalism, respect, and integrity in all interactions.
• Strong commitment to quality, continuous improvement, and operational excellence.
• Ability to work independently while managing multiple priorities and maintaining appropriate professional boundaries.
• Ability to travel as needed to support business objectives.
• Availability to work 12 months per year.