Enterprise Network Specialist - Corporate Las Vegas

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

* Medical, Dental, and Vision Coverage

* 401(k) Retirement Program with Employer Match

* Life and Disability Insurance Plans

* Ancillary Insurance Plans

* Employee Assistance Program

* Fertility & Family Forming Support and Resources

* Pet Insurance

* Employee Discounts

* Time off and much more!

The Enterprise Network Specialist serves as the organization's primary subject matter expert for all networking-related systems while also providing hands-on assistance to IT support technicians and end users across infrastructure and systems. This role combines deep technical expertise in network architecture and troubleshooting with a broad knowledge of IT infrastructure, ensuring reliable, secure, and efficient operations across all venues and corporate environments.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

* Act as the organization's SME for all network-related issues including LAN, WAN, WLAN, and VPN

* Architect, configure, and maintain switches, routers, firewalls, access points, and load balancers

* Monitor network performance and security, proactively identifying and remediating risks

* Administer network services such as DHCP, DNS, VLANs, and routing protocols

* Lead incident response and root cause analysis for network outages or security breaches

* Stay current on industry standards, emerging technologies, and security best practices

* Serve as an escalation point for 1st and 2nd level support on hardware, OS, applications, and user issues

* Support POS systems, hospitality applications (Micros, Oracle, venue systems), and end-user technologies

* Assist with Active Directory, Azure, Microsoft 365, SharePoint, and server environments

* Participate in IT projects including system upgrades, cloud adoption, virtualization, and disaster recovery

* Document standards, processes, and troubleshooting steps for the IT knowledge base

* Assist and/ or complete additional tasks as assigned

EDUCATION/WORKING KNOWLEDGE:

* Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)

* 5+ years of experience in network engineering and administration

* 3+ years of experience in IT support and infrastructure operations

* Cisco CCNA/CCNP or equivalent required; additional CompTIA Network+/Security+ desirable

* Experience with hospitality systems (POS, Oracle, venue technologies) preferred

* Proficiency in Microsoft Server, Azure, VMware/Hyper-V, and enterprise security tools

* Deep knowledge of networking protocols, hardware, and security

* Strong troubleshooting skills across network, server, and endpoint layers

* Strong organizational skills; capable of balancing SME responsibilities with hands-on IT support

* Valid Driver's License and passport eligibility for travel

* 21+ years of age

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

* Must have strong problem-solving skills

* Excellent written and verbal communication skills required

* Ability to work under pressure and meet deadlines

* Must have good positive energy throughout the day

* Must be able to read the computer monitors and print legibly

* Must be able to sit and/or stand for extended periods of time

* Must be able to move quickly through work and set the pace in the office

* Must be able to push and lift up to 25 lbs.

* Small to Medium office environment

* Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

* 5-25% Local Travel (United States)

* Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

* May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

* Maintain a professional, neat, and well-groomed appearance adhering to Company standards

* Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

* Ability to maintain a high level of confidentiality

* Ability to handle a fast-paced, busy, and somewhat stressful environment