Head of Engineering, Geo and Operations Platforms

Ever imagined saying, "I helped launch the future of transportation"? We're rewriting the rules of urban mobility. At Vay, customers tap a button and a car arrives - with no one inside - powered by our world-first Remote Driving technology on real public streets. We're live in Las Vegas and scaling fast, powered by a strategic investment of up to $410 million from Grab.

Our mission is simple: replace private car ownership with a faster, cleaner, door-to-door mobility model. If you want to build something real, visible, and genuinely transformative, you'll feel right at home here.

• First to roll out vehicles in both Europe and the USA on public roads without a human being inside & currently the 2nd largest commercial, driverless car fleet in the Western World.
• We've partnered with Kodiak to bring remote-driving technology to autonomous trucks in the US, showcasing our ability to integrate our system into heavy-duty commercial vehicles and expand the applications of our tech across the US.
• We've completed 10's of thousands of trips so far and are busy multiplying our Las Vegas fleet just to meet demand!
• ...And soon we'll be expanding across the US & Europe 🚀

Why this role is exciting

This is one of the most critical engineering leadership roles  will own the strategy, architecture, and reliability of the internal platforms that power our 24/7 operations and the geo capabilities that define how our vehicles navigate the real world. We're hiring this role to scale mission-critical systems that directly impact throughput, safety, ETAs, and the overall customer experience, bridging cloud software, real-time vehicle data, and operational excellence into one cohesive platform.

• You will set the technical direction for our Operations Software suite and geo/routing stack, ensuring our operators and teledrivers have reliable, intuitive, high-performance tools to run and scale the fleet.
• Own the technical strategy and roadmap for internal operations tools and geo capabilities, tightly aligned to clear operational KPIs
• Lead multiple engineering teams across web, mobile, backend, and integrations with high standards for quality, velocity, reliability, and security
• Design and build mission-critical systems with high availability, graceful degradation, offline modes, robust RBAC, audit ability, and strong incident response practices
• Bridge software and hardware by integrating vehicle telematics, edge gateways, and connectivity layers into scalable cloud services
• Partner cross-functionally with Data Science and Safety Engineering to shape ODD design, automation, and real-time routing and navigation capabilities
• Collaborate with peer product engineering teams to optimize end-to-end consumer ETAs and dispatch performance
• Drive operator-loved UX by reducing manual touches, automating repetitive workflows, and surfacing proactive alerts
• Operationalize reliability through clear SLOs/SLIs, strong observability, structured on-call rotations, and disciplined post-mortems while building and mentoring high-performing teams across US/EU time zones

• You are a senior engineering leader who has built and scaled mission-critical operational platforms and knows how to connect complex software systems with real-world hardware environments.
• 10+ years in software engineering, with 5+ years leading teams delivering high-availability internal tools or operational platforms in mobility, logistics, marketplace, or similar environments
• Deep experience in cloud-native architectures (AWS or equivalent), microservices/APIs, event-driven systems, caching, and modern web/mobile stacks
• Proven track record integrating software with hardware or IoT systems, including telematics/edge data and protocols such as MQTT, HTTP, Web Sockets, or gRPC
• Strong foundation in reliability engineering (HA design, SLOs/SLIs, observability, incident management) and security best practices (RBAC, least privilege, audit trails, PII protection)
• Experience building internal tools that operators genuinely adopt and value, with a hands‑on, user‑centric mindset
• Strong cross‑functional leadership across Product,…