More jobs:
Salesforce Field Service Lightning; FSL Business Analyst CDC
Job in
Las Vegas, Clark County, Nevada, 89105, USA
Listed on 2026-03-05
Listing for:
Compunnel Inc.
Full Time
position Listed on 2026-03-05
Job specializations:
-
IT/Tech
IT Business Analyst
Job Description & How to Apply Below
Salesforce Field Service Lightning (FSL) Business Analyst -- CDC
5754184 Las Vegas, NV - Onsite Contract JD
We are seeking an experienced Salesforce Field Service Lightning (FSL) Business Analyst for an onsite role. The Business Analyst will work closely with business stakeholders, field operations teams, and Salesforce delivery teams to gather requirements, design functional solutions, and support successful implementation of Salesforce Field Service Lightning.
Mandatory
Skills:
Salesforce Experience Cloud, Salesforce Field Service, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Service Max
- Work onsite with business stakeholders, field technicians, dispatchers and service managers to understand field service processes.
- Elicit, analyze and document business requirements for Salesforce Field Service Lightning solutions.
- Translate business requirements into functional specifications, user stories, and acceptance criteria.
- Design functional solutions covering Work Orders, Service Appointments, Dispatcher Console, Service Territories, Skills and Scheduling Policies.
- Collaborate with architects and developers to ensure solutions align with business needs and Salesforce best practices.
- Support configuration validation, functional testing and User Acceptance Testing (UAT).
- Assist with data validation, reporting requirements and process documentation.
- Facilitate workshops, requirement walkthroughs and stakeholder reviews.
- Support change management, training and post go‑live stabilization activities.
- 6 years of experience as a Business Analyst with at least 2 years on Salesforce Field Service Lightning (FSL).
- Strong understanding of field service business processes and workforce management.
- Hands‑on experience with Salesforce Service Cloud and Field Service Lightning features.
- Experience creating user stories, process flows, functional specifications and acceptance criteria.
- Knowledge of Salesforce objects, security model and reporting capabilities.
- Experience working in Agile/Scrum delivery environments.
- Excellent communication, facilitation and onsite stakeholder management skills.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×