Data Center Technician

Meet Mac Stadium. We build cloud solutions to simplify Mac for business. We actively participate in and influence the Apple ecosystem in a cool way and have been a part of it since day one. Developers and end users at leading tech companies and big enterprises rely on Mac Stadium’s innovative solutions every day. We have a passionate team of hard working, hard playing professionals with a big, shared vision.
We are looking for a Data Center Technician (Intermediate) to join our Las Vegas team. This individual will lead technical operations and strategic initiatives for data center infrastructure, serving as a subject matter expert who drives operational excellence, mentors the technical team, and ensures alignment between tactical execution and strategic objectives.

• Function as technical team lead, providing work direction and mentorship to Level 1 & 2 technicians; serve as a technical authority for complex infrastructure issues.
• Lead large projects including data center builds, rack migrations, and new infrastructure offerings.
• Design and implement operational improvements; develop training programs and conduct knowledge transfer sessions; foster a culture of learning, accountability, and operational discipline.

• Own development and maintenance of SOPs, maintenance schedules, and runbooks.
• Conduct root cause analysis on incidents and implement preventive measures.
• Drive continuous improvements to reduce deployment time, improve quality, and eliminate waste.
• Monitor and optimize data center environmental systems.
• Support incident response and root cause analysis.
• Perform quality assurance reviews on high-risk or complex work.

• Partner with DCMs on budget and capacity planning, resource allocation recommendations, and long-term infrastructure strategy.
• Evaluate new technologies, tools, and processes for operational adoption.
• Build vendor relationships and assess service provider performance.
• Contribute to disaster recovery planning and business continuity procedures.

• Infrastructure engineering (structured cabling, power, cooling, facilities)
• Network engineering (routing, switching, firewall configuration)
• Dev Ops related work (automation, scripting, configuration management)

• 5+ years of progressive data center operations experience with demonstrated technical leadership; deep expertise in data center infrastructure & advanced knowledge of hardware lifecycle management from procurement through decommissioning.
• Proven track record of leading complex initiatives.
• Expert‑level understanding of at least one technical discipline with broad knowledge across all infrastructure domains.
• Industry certifications such as IDCA Certifications (DCIS – Data Center Infrastructure Specialist & DCOS – Data Center Operations), or CDCP, CDCS, CompTIA Server+, or Cisco CCNA; alternative certifications are valuable as well.
• Working towards additional certifications such as DCIE – Data Center Infrastructure Engineer, DCES – Data Center Engineering Specialist, DCE – Data Center Expert.
• Excellent analytical, problem‑solving, and decision‑making skills.
• Strong leadership presence with ability to influence cross‑functional teams.
• Ability to translate technical concepts for diverse audiences.
• Proven ability to balance strategic thinking with hands‑on execution.

After the successful completion of new hire training, the working hours/shift for this position is Monday through Friday from Monday thru Friday 8-4 PM PT.

• Must be able to safely use a ladder.
• Must be able to lift up to 50 pounds at a time.
• Require the use of hands to fingers.
• Frequent sitting, standing, walking, bending, stooping, crouching, crawling, and climbing.
• Must be able to distinguish different colors.
• Require use of tools such as screwdrivers.

Day one benefits. Coverage starts on day one. We offer competitive medical insurance, health and dependent care spending accounts, health savings account,…