Client Support Administrator

Client Support Administrator (CSA)

Location: On-site – Nellis AFB (Las Vegas, NV)
Clearance: Active Secret (required)
Employment Type: Full-Time (2 openings)

Seeking Client Support Administrators (CSAs) to provide on-site IT support for end users and IT assets in secure NIPR/SIPR environments supporting 99 CES. Ideal candidates have strong desktop support skills, experience in compliance-driven DoD environments, and excellent customer service.

• Provide on-site IT support for desktops, laptops, peripherals, and connectivity
• Support users in secure NIPR/SIPR environments
• Troubleshoot hardware, software, imaging, and network issues
• Manage user accounts, access, and permissions
• Perform IT asset management (inventory, tagging, audits, turn-in/disposal)
• Submit and document tickets (Service Now preferred; CIPS a plus)
• Support TACLANE accountability and VTC/SVTC systems
• Administer SharePoint permissions and access reviews

• 3+ years of practical IT support experience
• CompTIA Security+ (DoD 8140.03 IAT Level II)
• Active Secret clearance
• Experience supporting secure or restricted networks
• Strong troubleshooting and customer service skills

• Associate’s degree or higher in IT or related field
• USAF / DoD IT environment experience
• Service Now, CIPS, TACLANE, VTC/SVTC, or SharePoint experience

• Mon–Fri, 0700–1700 (on-site)
• Start Date:
  
  1 April 2026

• CAC for base access
• Ability to meet DD254, DISS, and NACI requirements