Oasis Systems Skills Trainer

Gaming Systems is crucial for boosting product proficiency, adoption, and operational excellence within Aristocrat's suite of Oasis™ gaming technologies. This role focuses on developing and delivering engaging, learner-centered training experiences for internal employees. Within the Training Department, the Skills Trainer partners with Content Creators, Product Managers, Support, and Engineering teams to pinpoint knowledge deficiencies, craft impactful training initiatives, and maintain uniformity in delivery and results.

This role requires applying strong communication skills and product knowledge to help learners use Aristocrat Gaming Systems optimally.

• Deliver engaging, interactive, and effective training sessions to internal employees.
• Lead in-person and online training sessions, certification programs, orientation sessions, and refresher courses.
• Facilitate hands-on workshops and simulations that reinforce key product and system skills.
• Translate sophisticated product features and system concepts into clear, learner-friendly content that supports knowledge retention.
• Measure learning efficiency through evaluations, feedback, and performance metrics to ensure desired outcomes are achieved.

• Collaborate with Content Developers and Trainers to develop, update, and improve product training materials, including guides, visuals, and e-learning modules.
• Evaluate training requirements by analyzing performance, skill assessments, and collaborator feedback.
• Contribute to the creation of standardized learning paths and skill certification programs.
• Ensure training materials reflect current product functionality, business processes, and guidelines.
• Provide input on continuous improvement of training programs based on learner feedback and evolving business needs.

• Maintain a comprehensive understanding of the Oasis™ Gaming Systems suite, including its key modules, configurations, and integrations.
• Build and maintain training environments that simulate customer use cases.
• Partner with Support and Product teams to stay informed on product updates, release features, and system improvements.
• Demonstrate proficiency in explaining both technical and operational workflows to audiences with diverse group of backgrounds.

• Partner with internal departments to ensure alignment of training objectives with business priorities.
• Participate in cross-functional projects that improve product knowledge and team readiness.
• Actively pursue professional development opportunities and remain current on training technologies and methodologies.

• Bachelor’s degree in Education, Instructional Design, Information Technology, or related field preferred.
• 3–5 years of experience in product or technical training, preferably in Gaming, Hospitality, or Technology industries.
• Experience delivering both in-person and virtual training to technical and non-technical audiences.
• Solid understanding of Casino Management Systems or comparable enterprise software preferred.
• Familiarity with instructional design tools and learning management systems (e.g., Articulate
  360, Docebo LMS, Adobe Suite).
• Certifications (Preferred):
• Professional training certifications such as CompTIA CTT+, MCT, or similar.
• Technical certifications (e.g., CCNA, VCP) are advantageous.

• Excellent facilitation and presentation skills for both classroom and virtual environments.
• Ability to engage and empower learners through interactive and experiential techniques.
• Strong communication and social skills, with the ability to simplify sophisticated topics.
• Highly organized, with strong project management and time management abilities.
• Passion for learning, teaching, and driving continuous improvement.
• Ability to work independently and collaboratively in a team-oriented environment.
• Willingness to travel up to 50% for conducting training and department projects.
• Must be capable of securing and upholding gaming licenses in all regions where Aristocrat conducts business, which includes enrolling…