UAT Support Lead

At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together.

We are seeking an experienced UAT Support Lead to join our team and manage critical user acceptance testing initiatives for a leading banking client. The ideal candidate will have a strong background in UAT processes, hands‑on technical expertise, and the ability to navigate complex client ecosystems efficiently.

• Lead and manage a team of 2–3 offshore members, ensuring timely and high‑quality deliverables.
• Collaborate effectively with Business, Product, and Technology teams to drive UAT success.
• Build and maintain strong relationships with multiple stakeholders across the client organization.
• Provide hands‑on support in SAS and Python for data analysis and validation tasks.
• Ensure flexibility to work outside standard business hours when required to meet project timelines.

• 8+ years of experience in UAT support roles, preferably in the Banking domain.
• Proven ability to manage small teams and coordinate across global delivery models.
• Strong technical proficiency in SAS and Python.
• Excellent communication and stakeholder management skills.
• Ability to work in a fast‑paced environment and adapt to changing priorities.