Deskside Analyst
Listed on 2026-01-12
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IT/Tech
IT Support
Taurean Consulting Group is a 100% Woman‑Owned IT Staffing and Project Solutions company with over 25 years of experience in technology staffing. We match candidates to the culture of an organization as well as required skill sets.
We are looking for a Deskside Analyst to deliver exceptional technical support to our team members across the resort, ensuring their technology is reliable, secure, and ready to perform.
Responsibilities- Manage and resolve Service Now support tickets with speed and accuracy.
- Communicate clearly and professionally with team members across departments, providing timely updates and complete resolutions.
- Troubleshoot and repair PC hardware, printers, and network peripherals.
- Document all support activity to maintain transparency and service quality.
- 3+ years of progressive experience in PC hardware and software support.
- 21 years of age.
- Active Gaming license required.
- Worked in a Casino Gaming environment.
- Strong knowledge of Windows OS, Microsoft Office, Active Directory, and basic printer/network troubleshooting.
Salary: $24/hr.
Must be available to work a shift that can vary and start as early as 6 am and as late as 11 pm and/or weekends.
Does this sound like the job for you? If so, please apply today! Let’s do this!
Not sure this is a fit? We can help! Contact us at 702‑529‑0378 to speak with one of our consultants about your career path.
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