Human Resources Manager

The Talent Success Manager is a hands-on leader responsible for supporting employee success across the full talent lifecycle. This role assists in overseeing key HR functions, including Payroll, Benefits, and New Hire Orientation, ensuring alignment with organizational goals and a seamless employee experience. This role partners with leadership to attract, retain, and support talent. The Talent Success Manager plays a critical role in shaping a high-performance culture through thoughtful strategy, compliance, data-driven decision-making, and a people-first mindset.

This individual must demonstrate substantial experience managing a team, administering employee benefits, and leading employee relations efforts, including complex investigations and sensitive workplace issues.

• Manage HR team members across benefits, employee relations, investigations, payroll, onboarding, and training.
• Implement HR strategies that enhance employee engagement, retention, and overall satisfaction.
• Act as a business partner to leadership, providing insights and guidance on workforce planning, compliance, and talent development.
• Provide guidance and coaching to managers on performance issues, policy interpretation, and conflict resolution.
• Deliver and facilitate HR training for new hires, including onboarding sessions, compliance training, and company culture integration.
• Oversee the administration and tracking of monthly, 90-day, and annual performance reviews to ensure timely completion and ensure alignment with our Talent Management philosophy.
• Manage relationships with third-party HR vendors and outsourcing partners, ensuring service levels are met, contracts are up to date, and vendor performance aligns with organizational goals.

• Manage benefits strategy and administration, including vendor relationships, open enrollment, and employee education.
• Ensure accurate and timely processing of benefits, including medical, dental, vision, 401(k), and life insurance.
• Oversee all leave of absence cases, including ADA, FMLA, STD, and personal leaves, ensuring compliance with applicable laws and internal policies.

• Maintain up-to-date knowledge of employment laws and HR best practices.
• Conduct internal investigations related to employee complaints, EEO claims, and workplace concerns, ensuring timely and thorough resolution.
• Maintain documentation and ensure consistent application of policies and disciplinary action.
• Ensure compliance with all regulatory requirements related to payroll, benefits, and HR policies.
• Respond to audits and inquiries from external agencies as needed.

• Run reports and oversee HRIS data accuracy, supporting leadership with workforce analytics, headcount, turnover, and compliance metrics.
• Support HR system optimization and ensure employee records are appropriately maintained.
• Serve as the primary point of contact for all Paycom processes, including workflow management, system troubleshooting, reporting, and user support.

• Consistently demonstrates ethical behavior.
• Addresses minor ethical issues independently.
• Ensures confidentiality and privacy in various situations.
• Communicates effectively in various settings.
• Collaborates well with team members to achieve common goals.
• Tailors messages to different audiences and situations.

• Analyzes problems independently and develops effective solutions.
• Uses creative thinking to address more complex issues.
• Evaluates the effectiveness of solutions and makes necessary adjustments.
• Addresses conflicts independently and impartially.
• Mediates effectively between parties to reach resolutions.
• Uses advanced conflict resolution strategies.

• Actively supports the development of team members.
• Provides regular feedback and opportunities for growth.
• Encourages initiative and empowers others to take on new challenges.

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 7+ years of progressive HR experience, with at least 2 years in a leadership or supervisory role.
• 7+ years working with…