Supervisor Front Services - Signature
Job in
Las Vegas, Clark County, Nevada, 89105, USA
Listed on 2026-02-07
Listing for:
MGM Resorts International
Full Time
position Listed on 2026-02-07
Job specializations:
-
Hospitality / Hotel / Catering
Event Manager / Planner, Guest Services, Hospitality & Tourism, Hotel Management
Job Description & How to Apply Below
Property - Signature time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
February 7, 2026 (2 days left to apply) job requisition :
271505
Las Vegas, Nevada
** The SHOW comes alive at MGM Resorts International
**** THE JOB:
** As the
** Front Services Supervisor at Signature**, you will play a key role in shaping the guest experience with your warm smile and exceptional service. By understanding each guest's unique stories and needs, you'll take ownership of their experience in delivering outstanding hospitality and making every visit unforgettable!
** THE DAY-TO-DAY:
*** Oversee department operational functions within the Front Services department activities and staff, consistent with the strategic plan and vision for the department, the division and the property
* Manage the delivery and measurement of guest service within assigned departments consistent with the company’s core service standards and brand attributes
* Assess group travel movements and coordinate necessary guest service arrangements to accommodate luggage and ground transportation requirements
* Schedule employees using staffing parameters that account for guest volumes and demand patterns
* Maintain and evaluate service standards based on completeness and timeliness
* Respond to emergency situations as necessary by following departmental procedures, staying calm, and assisting Security
* Respond to guest service interactions in a professional and timely manner, achieving positive resolutions
* Partner with Valet operations to ensure a smooth flow of the arrival and departure process
* Manage Human Resources responsibilities for assigned departments to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements.
** THE IDEAL CANDIDATE:
*** High School Diploma or GED
* 2+ Years of Prior Relevant Experience
* Work varied shifts, to include weekends and holidays
** THE PERKS & BENEFITS:
*** Wellness incentive programs to help you stay healthy physically and mentally
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
* Free meals in our employee dining room
* Free parking on and off shift
* Health & Income Protection benefits (for eligible employees)
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
** VIEW
JOB DESCRIPTION:
** Are you ready to
** JOIN THE SHOW
** At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.
Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners.
We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and…
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