Food Server, Junior's

Food Server

The Food Server is responsible for creating the overall dining experience for our guests. The role will be accountable for interacting with guests, taking food and beverage orders and ensuring an exceptional guest experience.

• Deliver beverages, including alcohol options, to guests.
• Maintain knowledge of house drink selection and menu items and make recommendations to dining room guests.
• Rotate to other Food Beverage outlets/venues, as necessary.
• Greet and welcome all guests in a professional manner upon seating.
• Establish the pace of the meal in accordance with the table’s individual needs.
• Anticipate guest needs and acknowledge special requests and act.
• Ensure table side food service and quality presentation.
• Present guests with their check and bid them farewell upon departure.
• Maintain a clean, sanitized, and organized work area.
• Provide proper communication and promptly resolve guest issues.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Ensure that the required licensing is maintained updated.
• Perform other job-related duties as requested.

• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to competently fulfill tray service for every aspect of service to guests.

• Previous working experience in a large, luxury resort setting.
• Excellent customer service skills.
• Ability to work varied shifts, including nights, weekends, and holidays.

• Must be 21 years of age.
• 3 years of serving experience or equivalent.

• High Volume Casual Dining experience & Forbes Dining certified.

• Proof of eligibility to work in the United States.
• Ability to obtain the following:
• Food Handler Card
• Alcohol Awareness Card

• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 50 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you see something, it is your responsibility to say something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If there is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.