Concierge; On Call

Join to apply for the Concierge (On Call) – Waldorf Astoria Las Vegas role at Waldorf Astoria Las Vegas.

• Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care.
• Process and deliver messages for guests.
• Retrieve mail, small packages and facsimiles for guests as requested.
• Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests.
• Respond to special requests for services including, but not limited to, dentists, doctors, child care, florists, etc.
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
• Register VIP guests, as needed.
• Promote Company marketing programs and distribute printed materials, as needed.

• Hospitality – passion for delivering exceptional guest experiences.
• Integrity – doing the right thing, all the time.
• Leadership – being a leader in the industry and in the community.
• Teamwork – working as a team player in everything we do.
• Ownership – taking responsibility for actions and decisions.
• Now – operating with a sense of urgency and discipline.
• Quality, Productivity, Dependability, Customer Focus, Adaptability.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. It remains dedicated to providing exceptional guest experiences across its global brands, united by the vision “to fill the earth with the light and warmth of hospitality.”

Waldorf Astoria Las Vegas

Temporary

Waldorf Astoria Hotels & Resorts

Guest Services, Operations, and Front Office

Entry level

Temporary

Hospitality