Housekeeping Supervisor Field Operations - Tahiti Village

Housekeeping Supervisor Field Operations – Tahiti Village

Join to apply for the Housekeeping Supervisor Field Operations - Tahiti Village role at Terra West Management Services
.

Soleil Management by YES& was established in 2001 and provides management services in Nevada, Hawaii, California, and Florida. We are a hospitality and lifestyle company that inspires lasting togetherness through our brands, companies, and products. Our all‑suite resort, Tahiti Village Resort & Spa, is a family‑friendly destination offering guests comforts of home with top‑level amenities and beautiful landscapes.

Supervise the housekeeping department functions, including quality assurance inspections in a defined area of responsibility. Maintain cleanliness thresholds for the area of responsibility.

• Follow all Safety and Security procedures to protect and ensure the safety of our guests, employees and assets.
• Maintain a flexible work schedule based on business needs of the Resort.
• Inspect guest units in Area of Responsibility to ensure completion of any necessary corrections.
• Maintain proper inventory and security of housekeeping supplies.
• Effectively handle guest issues while maintaining a professional demeanor.
• Conduct coaching and counseling for assigned employees in Area of Responsibility.
• Assist management in maintaining proper scheduling of employees.
• Assist in the recruitment and training of new employees.
• Oversee workers comp. injuries by appropriately documenting accidents and incidents; partnering with Security, HR and Housekeeping Leadership.
• Set‑up employees for success during pre‑shift meetings by collecting assignment sheets, assigning tablets and radios.
• Inspect check‑out and available units in Area of Responsibility.
• Track assigned housekeepers progress throughout the day; partner with Status Board to provide updates of associates who are not meeting the credit per hour threshold.
• Provide assistance to any associate for any special requests such as rush units, VIP’s, etc.
• Assist with the cleaning of units as defined by business needs.
• Answer & respond to radio calls in professional and friendly manner throughout the duration of the shift.
• Ensure all closets are clean, stocked and ready for use.
• Maintain and ensure excellent communication line between managers and coworkers.
• Ensure proper usage, labeling and training of chemicals in accordance with OSHA regulations.
• Partner with Security and department managers to follow proper lost and found procedures for items left behind in a guest room.
• Must manage time accordingly in order to complete the required work.
• Ensure proper care of housekeeping equipment.
• Ability to deliver and receive performance feedback in a professional manner.
• Comply with all safety protocol and training, sanitation policies and procedures.
• Perform all other job requests as assigned by management.

• 1 year experience in some area of housekeeping or janitorial as a supervisor preferable.
• Ability to work flexible shifts including nights, holiday and weekends.
• At least 18 years of age.
• Must possess excellent customer service skills.
• Must have a professional appearance and attitude.
• Must have effective oral and written communication skills in English.
• Working knowledge of chemicals/ cleaning supplies including Safety Data Sheet and OSHA regulations, preferable.

• Ability to bend, kneeling and stretching most of the working day.
• Able to stand and walk for extended periods of time.
• Able to work in areas containing dust, varying noise and temperature levels, lighting, vibration and air quality.

• Sitting:
  Rarely
• Standing:
  Constantly
• Walking:
  Frequently
• Driving: N/A
• Bending (from waist):
  Frequently
• Crouching (squat):
  Frequently
• Kneeling:
  Frequently
• Crawling: N/A
• Climbing (stairs):
  Frequently
• Climbing (ladder): N/A
• Twisting:
  Frequently
• Reaching:
  Frequently
• Wrist Motion:
  Frequently

• Items Carried CLEANING SUPPLIES, KEYS, LINEN, VACUUM
• Distance: 10 YDS. MINIMUM
• Times Per Day FREQUENTLY
• Maximum Weight: 25 LBS

• Items Moved/Lifted: FURNITURE, SMALL APPLIANCES, VACUUM, CARTS, LINEN
• Times Per Day:
  Frequently
• Maximum…