Beverage Manager

POSITION OVERVIEW

The Beverage Manager coordinates and oversees beverage service activities in their designated area(s) in order to meet division standards.

The following and other duties may be assigned as necessary:

• Always provide exceptional guest service by greeting guests warmly and professionally, remaining attentive, and anticipating their needs to ensure a positive experience
• Oversee the conceptual elements of each venue’s operation, including service style, ambiance, menu design, and other distinctive features that align with the venue’s vision
• Assist in overseeing the ordering and maintaining of par levels for each beverage outlet
• Manage Health & Safety requirements of the business according to division standards
• Strive for consistent adherence to established standards for beverage quality and service by monitoring drink preparation, presentation, and guest interactions. Implement regular quality checks, provide corrective feedback when necessary, and train team members to maintain excellence in both product and service delivery.
• Respond quickly and positively to guests’ questions, requests, problems, and complaints, and resolve them effectively and consistently
• Maintain overall knowledge of the resort and provide proactive assistance to guest when appropriate using clear and concise conversation
• Manage the business finances to meet budget guidelines while maintaining high quality standards for internal and external guests
• Always demonstrates departmental knowledge and efficiency
• Stay well groomed, professional, clean, and appropriately fitted in compliance with the company’s standards
• Ensure good safety practices of Members and guests, assisting in the maintenance of proper emergency and security procedures
• Check daily condition of facility and equipment, ensuring all malfunctions are reported immediately to the Facilities department
• Conduct department orientation, line‑ups, and training to meet departmental requirements.
• Ensure all staff have a thorough understanding of the food and beverage menus, including the wine offerings, to provide accurate recommendations and exceptional guest service.
• Forecast staff requirements and prepare work roster
• Maintain effective cost and portion controls and requisition supplies to meet par stock
• Inspect, plan, and ensure staff, facilities and materials are ready for service each day
• Ensure work area is left clean and organized at all times
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• High School diploma or equivalent required
• Three (3) years of in food and beverage management in a supervisory capacity for a high-volume beverage operation preferred
• Demonstrated knowledge and experience in overall cocktail, beverage & lounge/bar operations
• Complete knowledge of health and safety regulations
• Must have basic knowledge of Microsoft Office software
• Extensive cocktail program technical knowledge and current culinary trends
• Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP
• Ability to execute on guidelines for proper staffing to maximize efficiency and minimize labor costs
• Strong overall knowledge of drink menu preparation and presentation
• Proficient in operational financial management accountability and budgeting
• Excellent interpersonal skills to deal effectively with guests, management, Members, and other outside contacts
• Ability to provide leadership and direction contributing to the success of the organization through engaging, developing, and mentoring individuals and teams
• Ability to lead and mentor a team
• Ability to maintain knowledge of local…