Lead Spa Receptionist – Aria

Lead Spa Receptionist – Aria page is loaded## Lead Spa Receptionist – Arialocations:
Property - Ariatime type:
Full time posted on:
Posted Todayjob requisition :
271362

Las Vegas, Nevada
** The SHOW comes alive at MGM Resorts International
**** THE JOB:
** As a Lead Spa Receptionist at Aria, you’ll be the first point of connection in a journey of relaxation and luxury. With your warm smile, approachable nature, and attention to detail, you’ll create a welcoming and seamless check-in experience that sets the tone for our guests’ visit. Your professionalism and dedication to maintaining a polished environment play a key role in upholding the high standards that define the Bellagio experience.

This is your opportunity to be part of something special where your service makes every visit unforgettable.

** THE STARTING RATE:** $16.00    
** THE DAY-TO-DAY:
*** Proactively greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment
* Proactively seek to provide refined luxury service ensuring guest satisfaction
* Meet the demands of a fast‐paced environment by using good judgment and the ability to multi‐task
* Practice teamwork, create a positive work environment, greet fellow employees and thank them when they lend assistance
* Monitor the Call Center and Reception Desk for cleanliness and re‐organize as needed
* Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
* Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
* Own all requests and complaints; resolve issues immediately and follow up to ensure the guest’s satisfaction
* Identify and report defects throughout the Spa and Salon; notify supervisors immediately of hazards, injuries, equipment or processes that negatively affect the operations
** THE IDEAL CANDIDATE:
*** Prior relevant experience in guest service or spa experience is preferred
* High School Diploma or GED
* Must be 21 years of age or older
** THE PERKS & BENEFITS:
*** Wellness incentive programs to help you stay healthy physically and mentally
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
* Free meals in our employee dining room
* Free parking on and off shift
* Health & Income Protection benefits (for eligible employees)
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
** VIEW

JOB DESCRIPTION:

** Are you ready to
** JOIN THE SHOW
** At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.

Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.  We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners.

We stay committed to taking strong, principled stands on equality to better unify our world.  MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.

We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and…