Butler - Mandalay Bay

Las Vegas, Nevada
** The SHOW comes alive at MGM Resorts International
**** THE JOB:
** As a Butler, you are more than a service provider, you’re a key part of creating unforgettable moments. You’ll play a key role in ensuring our suites are meticulously prepared and thoughtfully presented for each guest’s arrival. With your warm presence and attention to detail, you’ll set the tone for a refined and personalized experience. By anticipating guest needs and understanding what matters most to them, you’ll deliver a level of service that leaves a lasting impression well beyond their stay.
** THE STARTING RATE:** $17.3670, plus tips
** THE DAY-TO-DAY:
*** Prepare suite prior to guest arrival and coordinate room service set-up with special requirements as requested by guests
* Coordinate with Housekeeping to ensure proper room presentation and cleanliness standards are upheld
* Respond promptly to guest requests and communicate effectively with necessary departments to ensure guest satisfaction
* Provide food and beverage service to designated suites, collaborating with Room Service Manager on duty to ensure accurate order details are communicated and obtained
* Ensure butler pantry is replenished and equipment is in alignment with company standards
* Maintain accurate property information through daily use of talent portal, email and other forms of communication
* Answer guest inquiries about hotel services, features, and local attractions and activities
** THE IDEAL CANDIDATE:
*** 2+ years of experience in hospitality is preferred
* Food and beverage experience in a fine-dining setting is preferred
* High School Diploma, GED or equivalent
* Must be 21 years of age or older
** THE PERKS & BENEFITS:
*** Wellness incentive programs to help you stay healthy physically and mentally
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
* Free meals in our employee dining room
* Free parking on and off shift
* Health & Income Protection benefits (for eligible employees)
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
** VIEW

JOB DESCRIPTION:

** Are you ready to
** JOIN THE SHOW
** At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.

Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.  We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners.

We stay committed to taking strong, principled stands on equality to better unify our world.  MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.

We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best.

We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent

We are an Equal Opportunity Employer.  We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.  For more information about MGM Resorts International, including our  and commitment to diversity and inclusion, please visit . For California residents, also see our  that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.
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