Villa Services Courier - Aria

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Property - Ariatime type:
Part time posted on:
Posted Yesterday job requisition :
270071

Las Vegas, Nevada
** The SHOW comes alive at MGM Resorts International
**** THE JOB:
** As a Villa Services Runner, you help set the stage for an exceptional guest experience through reliable, polished, and attentive service. By supporting the department with daily errands and guest requests—such as purchasing items needed for a guest’s stay—you ensure every detail is handled accurately and professionally. Your accountability and service-focused mindset help create seamless, memorable stays for our guests.
** THE STARTING RATE:** $17.00/hr    
** THE DAY-TO-DAY:
*** Proactively seek to provide refined luxury service ensuring guest satisfaction
* Meet the demands of a fast-paced environment by using good judgment and the ability to multi-task
* Operate various types of vehicles with both manual and automatic transmissions
* Run various types of errands for the Transportation Department, VIP and Villa guests including picking up show tickets from other properties and personal shopping for guests
* Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended
* Anticipate guests’ needs, respond promptly and acknowledge all guests, no matter how busy or time of day; maintain positive guest relations at all times
* Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately and own all requests and complaints; resolve issues immediately and follow up to ensure guest’s satisfaction
* Assist with all special events for the hotel by running errands as deemed necessary by management
* Handle various amounts of cash for payments, products or services with accuracy
** THE IDEAL CANDIDATE:
*** Work varied shifts, to include weekends and holidays required
* 6+ Months of prior relevant guest experience preferred
* Experience working in a similar resort setting preferred
* Valid Drivers License required
** THE PERKS & BENEFITS:
*** Wellness incentive programs to help you stay healthy physically and mentally
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
* Free meals in our employee dining room
* Free parking on and off shift
* Health & Income Protection benefits (for eligible employees)
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
** VIEW

JOB DESCRIPTION:

** Are you ready to
** JOIN THE SHOW
** At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.

Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.  We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners.

We stay committed to taking strong, principled stands on equality to better unify our world.  MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.

We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers…