Guest Room Attendant; On Call - Waldorf Astoria Las Vegas

Job Description - Guest Room Attendant (On Call) - Waldorf Astoria Las Vegas (HOT0C5FU
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Job Description

HOT0C5FU

Waldorf Astoria Las Vegas, 3752 S Las Vegas Blvd, Las Vegas 89158

As a Guest Room Attendant, you would be responsible for the overall cleanliness of all guestrooms that you are assigned to clean.

Organizational Structure: You will report directly to the Director of Housekeeping / Housekeeping Managers.

• Guest Room Cleanliness and Tidiness:
• Ensure occupied and vacant guestrooms are cleaned and maintained up to the exact standard as demonstrated by Housekeeping supervisory staff during initial training.
• If guest is utilizing any additional bedding (rollaway) ensure that there is ample linen and amenities.
• Remove all soiled linens and towels from room and store on back landings.
• Inspect all guestroom fresh linens for cleanliness and sub standard appearance.
• Thoroughly clean guest bathrooms, bathroom walls, bathtub, shower staff, water closet using the suggested chemicals. After cleaning, dry all areas, fixtures and surfaces, ensuring no water mark/spots.
• Arrange all toiletries straightened on a piece of cloth in occupied guestrooms.
• Replenish all amenities and terry items.
• Efficiently make bed to meet appearance standard as demonstrated.
• Arrange all clothing items in occupied guestrooms are folded neatly and pair guest shoes according to standards as demonstrated.
• Upkeep guestroom and bathroom to include all inside windows and mirrors.
• Remove all in room dining trays from guestroom hallways and/or corridor to be brought to back landings and call for pick up.
• Remove any used glasses or in room dining soiled plates + cutlery from the room. Ensure reporting of replacement as necessary from respective departments.
• Ensure waste baskets empty and clean.
• Vacuum the guestroom’s carpet and wipe down furniture and baseboards according to standard in all assigned work areas.
• Ensure entry floor area is free of debris and clean in appearance.
• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task.
• Guestroom equipment and facilities:
• Recognize and report all missing, damaged or sub standard furniture, fixtures and equipment.
• Ensure that all electronic devices (television, remote controls, stereo, and telephones) are working properly.
• Evaluate work assignment and prioritize work load according to guest requests.
• Ensure all guestrooms assigned are completed with correct status marked at the end of the day including any information for input into guest history file.
• Other:
• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards.
• Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures.

What are we looking for?

As a Guest Room Attendant, the ideal candidate will have the following qualification:

• Possess a positive and outgoing personality
• Must possess good written and verbal command of the English Language
• Minimum of two years previous housekeeping experience as a room attendant
• Attention to detail is very important
• Professional appearance and grooming