Guest Room Attendant

Job Description

For some, traveling and being away is fun; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and comfortable stay.

Guest Room Attendant

To clean and stock guest rooms to ensure Crescent’s high standards of cleanliness.

Executive Housekeeper

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
• Adhere to cleaning procedures and instructions for use of cleaning agents.
• Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.
• Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
• Push and pull vacuum throughout entire room and empty trash.
• Replenish amenities, linens, and supplies in guest room.
• Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

• Ability to communicate in English.
• Self‑starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Communicate well with guests.
• Willing to “pitch‑in” and help co‑workers with their job duties and be a team player.
• Knowledge of chemical cleaning agents and operation of various cleaning equipment.
• Ability to push and/or pull equipment weighing up to 100 lbs.
• Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.

• Customer Satisfaction – remain professional at all times, treat all guests and associates with courtesy and respect.
• Work Habits – meet or exceed hotel standards for work procedures, dress, grooming, punctuality and attendance; be adaptable to change and willingness to learn new skills.
• Safety & Security – adhere to hotel security policies, key controls, lifting heavy objects, using chemicals, and report hazards and concerns.

Experience in residential, hotel, or commercial settings is a plus. Prior housekeeping, janitorial, or cleaning experience preferred.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.