Senior Catering Sales Manager

The iconic Waldorf Astoria is seeking a Senior Catering Sales Manager to join the team at the award‑winning Las Vegas property. Located in the heart of the Las Vegas Strip, this luxurious hotel has 389 rooms, 6 food and beverage outlets, and 12,000 square feet of meeting space. This includes a 3‑meal restaurant, fine dining restaurant, tea lounge, bar, pool café, and in‑room dining.

• Negotiate business through proposals and contracts to close business.
• Design menus and events creatively to maximize revenue and event experience.
• Maintain existing relationships with corporate and social accounts.
• Document and coordinate events with Sales, hotel departments and customers to ensure consistent, high‑level service throughout the pre‑event, event, and post‑event phases.
• Handle complex events, ensuring a seamless transition from sales to service and back to sales.
• Identify opportunities to maximize revenue by upselling and offering enhancements to create outstanding events.
• Serve as the event planner’s primary contact after turnover on property and support the Director of Catering and Events as needed.
• Organize, plan and prioritize duties by developing plans and goals.
• Communicate timely with internal and external clients via telephone, email, written documents or in person.
• Create and maintain client relationships to set and meet expectations and deliver on them.
• Demonstrate knowledge of job systems, products, and processes.
• Resolve conflicts, negotiate and handle complaints to settle disputes.
• Sell and influence both internal and external clients.
• Make decisions and solve problems by analyzing issues and determining the best solution.
• Ensure high‑quality service by communicating and assisting others to understand guest needs.
• Participate in customer site inspections.
• Attend daily Business Review Meetings to strategize the best function space to propose to new business.
• Engage in outside sales activities to discuss business opportunities and entertain customers in local and assigned markets.
• Obtain deposits and review and approve final billing.
• Maintain flexibility with schedule to accommodate scheduled events.
• Perform other duties as necessary based on business needs.

• At least two (2) years of hospitality‑related experience at management level.
• Knowledge of hotel property management systems (Delphi.fdc).
• Luxury sales experience.
• Relevant degree in business development or a related business field (CMP, CPCE).

• Hospitality – Passionate about delivering exceptional guest experiences.
• Integrity – Do the right thing, all the time.
• Leadership – Leaders in our industry and communities.
• Teamwork – Team players in everything we do.
• Ownership – Own the actions and decisions.
• Now – Operate with a sense of urgency and discipline.
• Quality, Productivity, Dependability, Customer Focus, Adaptability.

• Access to pay when you need it through Daily Pay.
• Medical insurance coverage – for you and your family.
• Mental health resources, including Employee Assistance Program.
• Best‑in‑class paid time off (PTO).
• Go Hilton travel program: 100 nights of discounted travel.
• Parental leave to support new parents.
• Debt‑free education – access to a wide variety of educational credentials through our partnership with Guild Education.
• 401K plan and company match to help save for your retirement.
• Hilton Shares – employee stock purchase program (ESPP) at a 15% discount.
• Career growth and development.
• Team member resource groups.
• Recognition and rewards programs.
• Available benefits may vary depending on property‑specific terms and conditions of employment.

Waldorf Astoria Las Vegas

Full‑time

Waldorf Astoria Hotels & Resorts

Catering and Event Services

Mid‑Senior level

Full‑time

Sales and Business Development

Hospitality

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