Spa Host; Male

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The Male Spa Host is a customer-oriented individual who oversees the front desk and guest relations within the spa or wellness center. The main responsibility of the Lead Spa Host is to ensure that all guests receive a warm welcome, an efficient check‑in and check‑out process, and outstanding service throughout their visit. Additionally, the Lead Spa Host will provide the first line of communication between spa leadership and host/linen runner teams.

• Welcome and interact with guests as they enter and exit the facility
• Provide a luxury experience while engaging in conversations with guests and members
• Ensure that all spa facilities are neat, clean, and well stocked
• Maintain up‑to‑date knowledge of facility products, features, and amenities
• Provide all guests with tours of the facilities and outline the features and benefits of the spa
• Issue all guests with a locker, robe, and spa slippers
• Review guest appointments/schedules and assist guests with escorting to or from their treatments
• Assist guests with all questions and booking requests while they are in the spa
• Assist in other areas of the spa as needed without being prompted
• Provide accurate, appropriate, and immediate responses to all guest requests; follow up to ensure guest satisfaction
• Attend and participate in support training and staff meetings
• Ensure all Fontainebleau core values, property, and department standards are implemented and applied
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

• High School diploma or equivalent required
• Experience in a similar role for a high‑luxury salon and spa preferred
• Experience in high‑volume luxury spa or resort preferred
• Proficiency in Microsoft applications (Excel, Word, PowerPoint, Outlook)
• Polished appearance and demeanor
• Excellent guest and member skills
• Effective time management skills and ability to multi‑task in a fast‑paced environment
• Extraordinary attention to detail, even under tight deadlines
• Ability to resolve problems to the satisfaction of both the guest and the company
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Willingness and ability to work a flexible schedule, including holidays, nights, and weekends
• Work in a fast‑paced, busy, and somewhat stressful environment
• Must be at least 18 years of age

SUPERVISORY RESPONSIBILITIES:

This position does not have direct supervisory responsibilities.

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our members. We believe our workforce should reflect the diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and promote inclusive behaviors across our company, encouraging equality, empowerment, and respect.

The member must be able to qualify for licenses and permits required by federal, state, and local regulations.

Ability to read and interpret documents in English and to communicate verbally in English. Written communication skills in English may also be required.

Apply common sense to carry out instructions furnished in written, oral, or diagram form, and address problems involving multiple concrete variables in standardized situations.

Stand, use hands and fingers to handle objects, frequent reaching, speaking, and hearing. Must be able to lift up to 10 pounds regularly, up to 25 pounds frequently, and occasionally up to 50 pounds, and push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance as required.

Moderate noise level. Exposure to secondhand tobacco smoke may occur.

Salary will be commensurate with experience and skill set, with a starting rate of $15.00 per hour.