Office Specialist - Burn Care Therapy

Position Summary

As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center.

We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status.

Performs difficult and specialized office tasks including processing and providing information on reports, claims, forms and applications for specialized hospital functions.

Education/Experience: Equivalent to graduation from high school and three (3) years of clerical experience in area of specialty.

Licensing/Certification Requirements: None required.

• A minimum of five (5) years recent, documented clerical experience in a healthcare environment
• Advanced proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
• Proficiency in data entry systems, preferably EPIC
• Documented experience in scheduling

Preference will be given to applicants who document the following:

• Documented experience across both acute care and outpatient clinic settings
• Prior experience in reconciling patient charts

Knowledge: Specialized knowledge of area of assignment; office theories and principles; hospital and departmental policies and procedures; laws, rules and regulations governing area of assignment; terminology used in area of assignment; business arithmetic; department and hospital safety practices and procedures; patient rights; infection control policies and procedures; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures.

Skills: Filling out claims, forms and applications according to laws and guidelines in area of assignment; preparing technical and statistical reports; performing technical, specialized, complex and difficult office support work; using initiative and judgement within established procedural guidelines; organizing own work, setting priorities and meeting critical deadlines; preparing presentation materials for program or service offered; developing interpersonal relations with a variety of people;

using computers and related software applications; using general office equipment such as phones, copiers, facsimiles and adding machines; communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment.

Physical Requirements and Working Conditions: Mobility to work in a typical office setting and use standard office equipment; vision to read printed materials and a VDT screen; stamina to remain seated and maintain concentration for extended periods of time; hearing and speech to communicate effectively in person and over the telephone; strength and agility to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification.