Front Office Medical Assistant​/insurance verifications

Front Office Medical Assistant/Insurance Verifications

Location:

Summerlin

Company:
Thomas T. Chen, MD, Ltd

Job type:
Full time

Salary: DOE

Reports to:

Practice Manager

We are seeking a detail-oriented and compassionate Front Office Medical Assistant to join our dynamic healthcare team. The ideal candidate will have a strong background in medical office procedures, excellent communication skills, and experience with insurance verifications. This role plays a crucial part in ensuring a seamless patient experience from the moment they enter our facility.

• Patient Engagement:
  Greet patients warmly as they arrive at the office; verify and update patient information, including demographics and insurance details; answer phone calls and respond to inquiries in a professional manner.
• Insurance Verification:
  Conduct pre-authorization and verification of insurance benefits prior to patient appointments; communicate with insurance companies to obtain necessary information regarding coverage and eligibility; ensure that all insurance information is accurately documented in patient records.
• Administrative Support:
  Schedule patient appointments and manage the office calendar effectively; prepare and maintain patient files, ensuring confidentiality and compliance with HIPAA regulations; assist with billing processes, including the submission of claims and follow-up on unpaid claims.
• Collaboration:
  
  Work closely with healthcare providers to facilitate smooth patient flow and address any patient concerns; assist with any other clerical duties as needed to support the front office operations.

• High school diploma or equivalent; medical assistant certification preferred.
• Proven experience in a front office or medical assistant role, particularly in insurance verification.
• Strong knowledge of medical terminology and insurance processes.
• Excellent interpersonal and communication skills, both verbal and written.
• Proficient in electronic health record (EHR) systems and Microsoft Office Suite.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong attention to detail and organizational skills.

• Competitive salary
• Health, dental, and vision insurance, 401K profit share
• Paid time off and holidays
• Retirement savings plan

Interested candidates are invited to submit a resume and cover letter detailing their qualifications.