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Intake Coordinator- Las Vegas NV

Job in Las Vegas, Clark County, Nevada, 89105, USA
Listing for: The Salvation Army
Full Time position
Listed on 2026-02-01
Job specializations:
  • Healthcare
    Healthcare Administration, Community Health
  • Administrative/Clerical
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 15 USD Hourly USD 15.00 HOUR
Job Description & How to Apply Below

Description: Pay Rate: $15.00 per hour / DOE

About the Adult Rehabilitation Center

The Salvation Army Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to living clean and/or sober. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of our program. We are indebted to and dependent on the diligence and devotion of its employees.

About Our Program Team

Become part of the dedicated Program Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Adult Rehabilitation Program.

Employee Benefits Offered
  • Opportunity for career growth
  • Paid time off
  • Employee Discounts
  • Employee Referral Bonuses
  • Medical, Dental, and Vision
  • Retirement Plan
  • AFLAC
  • Employee Assistance Program (EAP)
Position Objective

Under the direction of the Administrator for Program, the Intake Coordinator is responsible for outreach to ensure local agencies and key stakeholders (court system, probation, etc.) are aware of ARC (Adult Rehabilitation Center) participant requirements so eligible persons can receive services and reside in our program facility(ies). As a Program team member, he/she interviews and/or provides information to prospective program participants, completes paperwork for incoming residents, maintains files and referral/waiting lists, and participates in intra-agency/community meetings as needed to ensure house count remains at acceptable levels.

Minimum Requirements
  • BA in a Social Service field preferred
  • Two (2) years of verifiable professional related experience required
  • High School graduate or equivalent (GED) required
  • Possession of a valid Driver’s License with acceptable driving record required
  • Knowledge of Microsoft Office programs, MSWord, Excel, and Access with ability to learn additional software as appropriate.
  • Excellent organizational skills with attention to detail
  • Professional judgment and integrity in holding in confidence all information pertaining to beneficiaries, families, and co-workers
  • Effective written and verbal communication skills
  • Strong customer service skills with the ability to work with diverse populations
Essential

Job Duties
  • Conduct screening interviews at the center or at other community agencies and institutions with applicants seeking admission to the program. Confer with referral agents and other extra-agency personnel concerning prospective beneficiaries and request written background information when necessary. Screen individuals on the phone when appropriate. Determine program eligibility or referral based on the personal interview and written information.
  • Refer ineligible applicants to other, more appropriate community agencies and institutions.
  • Process admitted beneficiaries via program/available services orientation. Explain applicable rules and regulations.
  • Obtain necessary signatures on all formal agreements; ensure new intake understands all key points.
  • Initiate case record folders, complete all data entry in all pertinent areas of the ARC software (BITS), make .
  • Dispense clothing requisitions- for new intakes. Take personal inventories of clothing and other belongings and arrange dormitory assignments in cooperation with Resident Manager; scheduling interviews with the Counselor or Chaplain.
  • Maintain ongoing contact with current and prospective referral sources to ensure referrals are kept at an adequate level to maintain program integrity. Devote a minimum of four (4) hours weekly to direct outreach in surrounding communities using an ARC vehicle.
  • Attendance at inter-agency meetings and conferences as needed or required.
  • Preparation of any reports or statistical information as required by Administrator for Program.
  • Maintain confidentiality of all records, including discharged files, as needed and required for program operation (CFR 42 & HIPAA). Prepare beneficiary files w/blank forms required by ARC Command.
  • Crosstrain to cover Program Aide tasks as needed.
  • Other duties as assigned by Administrator for Program.
  • Core Competencies
    • Problem Solving – Identify and resolve problems in a timely manner; gather and analyze…
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