Medical Office Specialist , Call Center

About Valley Health Physician Alliance

Las Vegas is known internationally as a major resort city often known for its gambling, shopping, entertainment, and nightlife. Although Las Vegas identifies as “The Entertainment Capital of the World” and is famous for The Strip and its mega casino‑hotels, there is so much more to life in the Valley. From the lovely Summerlin area adjacent to Red Rock Canyon, to the beautifully developed Green Valley area set away from the hustle and bustle of The Strip, there are many wonderful communities of people and families who call Las Vegas home.

Backing the communities across our region is an ever‑growing and ever‑strengthening healthcare system.

Medical Office Specialists are health care professionals that will work in the front desk or office area of a healthcare provider’s clinic to manage communications with patients, insurers, and medical staff. They must have the ability to communicate and interact well with patients, providers, and co‑workers. Our Medical Office Specialists are key members of the team that will ensure delivery of high‑quality and cost‑effective health care is consistent with the mission, vision, and values of Universal Health Services.

• Fulfills patient care responsibilities as assigned, which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures, charting; relaying instructions to patients/families; answering calls and providing pertinent information.
• Fulfills clerical responsibilities as assigned, which may include: sending/receiving patient medical records; obtaining lab/x‑ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and accurate.

• A challenging and rewarding work environment
• Competitive compensation & generous paid time off
• Excellent medical, dental, vision and prescription drug plans
• 401(k) with company match
• Career development opportunities within UHS and its 300+ subsidiaries

• High school diploma or equivalent required
• Medical Assistant certificate of completion and/or one year experience as a Medical Assistant or Medical Office Specialist, preferred
• Familiarity with medical terminology required
• Experience with patient check‑in and check‑out process (according to clinic protocol)
• General medical office procedures
• Understand end‑of‑day cash balancing and charge reconciliation process (according to clinic protocol)
• Proficiency in basic computer programs and operating systems, such as Microsoft Office
• Excellent communication, organizational and interpersonal skills

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email.

The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job‑related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement or contact us at  or 1‑800‑852‑3449.