Cash Control and Fraud Audit Manager

• Provides independent oversight, investigation, and assurance to protect the company’s two most vulnerable assets: inventory and cash. Serves as the control, audit, and investigative arm of the Inventory Integrity & Stock Protection model. Identifies, investigates, and resolves inventory and cash losses, validates control execution, manages armored carrier services and ensures corrective actions are implemented and sustained. Partners closely with Finance, Field Operations, and Sales Audit, while maintaining objectivity and independence in risk assessment, investigation, and escalation.

• Bachelor’s Degree in criminal justice, Business Administration, Finance, Accounting, or related field.
• 5+ years of experience in Asset Protection, Internal Audit, Investigations, Inventory Control, or related field.
• Experience in multi‑unit retail, distribution, or corporate operational environments.
• Strong knowledge of inventory management systems, POS systems, and cash handling procedures.
• Demonstrated investigative skills and experience conducting interviews and evidence reviews.
• Strong analytical, problem‑solving, and decision‑making abilities.
• Ability to interpret data, identify trends, and assess operational risk.
• Excellent written and verbal communication skills, including report writing.
• Proficiency in Microsoft Office and data analysis tools.
• Ability to travel to store and distribution locations as needed (25%).

• Experience with forensic audits or financial investigations.
• Knowledge of PCI DSS, fraud prevention, and compliance frameworks.
• Experience developing training programs or operational SOPs.

• Lead investigations into inventory shrink, internal theft, fraud, cash discrepancies, and policy violations.
• Conduct interviews, analyze transaction data, review CCTV footage, and compile investigative findings.
• Plan, execute, and manage audits focused on inventory integrity and cash controls across retail locations,
• Evaluate compliance with company SOPs, cash handling procedures, and inventory processes.
• Identify control gaps and recommend corrective actions to mitigate risk and financial exposure.
• Monitor remediation efforts and ensure timely resolution of audit findings.
• Analyze inventory variance reports, cycle count results, and shrink trends to determine root causes.
• Manage Armored Carrier Services (Smartsafe, Brinks, Loomis) at the Field and Central Operations level.
• Assess receiving, transfer, returns, and adjustment processes for accuracy and compliance.
• Review cash handling procedures, deposits, refunds, and POS transactions for irregularities.
• Investigate suspicious transactions, refund abuse, and potential fraud indicators.
• Develop and deliver training to store leadership on inventory and cash control best practices.
• Prepare detailed reports and present findings, trends, and recommendations to senior leadership.
• Collaborate with cross‑functional partners to improve processes and strengthen controls.
• Support enterprise risk assessments and continuous improvement initiatives.
• Maintain confidentiality and ensure investigations comply with legal and HR guidelines.