Multi-Unit Team Leader

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At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to maintain a high-performing, connected culture where everyone belongs. We are focused on Block Next, a long-term transformation plan centered on innovation, client experience, and sustainable growth.

We are curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

As a Multi-Unit Team Leader
, you will provide leadership over three H&R Block tax offices. You will lead customer-centric teams to accelerate the seasonal tax business. You will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office growth objectives for three tax offices. Prior tax preparation experience is not required.

You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.

• Provide leadership over three offices and accelerate the seasonal tax business by guiding customer-centric teams.
• Lead the performance and development of associates; ensure an outstanding client experience and achievement of office growth objectives.
• Travel between offices as required.
• Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment (as applicable).
• Lead daily team meetings and communicate essential information to tax office associates; develop schedules and ensure accurate timekeeping.

• Multi-unit people management experience in the retail, restaurant, banking, or related industry.
• Ability to grow and develop associates and execute growth plans to foster a growth culture.
• Strong decision-making and judgment skills; capability to perform in a fast-paced environment with minimal supervision.
• Strong interpersonal and communication skills with a customer-centric mindset.
• Computer proficiency with MS Office.
• Bachelor's degree in a related field, or high school diploma with the equivalent experience.
• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns).

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Discounts on everyday items and services.
• Medical coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan.
• Details at

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Eligible associates may participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.

Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, and other benefits; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

Pay Range: $15.00 - $40.00/hour

The following note is included for compliance and clarity:
Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is not a guarantee of employment.