Community Mortgage Lending Officer SAFE Act - B11 - LAS VEGAS

Community Mortgage Lending Officer SAFE Act - B11 - LAS VEGAS

Join to apply for the Community Mortgage Lending Officer SAFE Act - B11 - LAS VEGAS role at Citi

The Community Mortgage Lending Officer is an entry level position responsible for driving mortgage sales and client relationships through engagement with community clients, diverse real estate agents, and affordable housing non‑profit partners in coordination with the Consumer Product Sales team. The role is directly responsible for the sale of a specific product or product set directly to clients.

• Consult with customers about their financial situation, financial and personal objectives and lending needs.
• Collect and analyze information about the customer’s financial situation, financial and personal goals, tolerance for risk, plans for the future, income, assets, debts, cash flow, and credit history.
• Analyze financial information for customers to make an initial assessment regarding qualification for a particular lending solution.
• Make recommendations to customers about which lending solutions would best meet the customers’ financial and personal objectives.
• Advise customers about the consequences, risks, and benefits of alternative lending solutions.
• Promote Citi’s brand and position Citi as the provider of lending and other financial solutions to real estate agencies, builders, referral sources, and customers.
• Visit customers outside of Citi’s offices, with visits varying by clientele, geography, market conditions, and other factors.
• Work as a team with all internal partners to support and grow our customers.
• Refer customers who seek financial services other than lending solutions to the appropriate Citi professionals.
• Partner with Operations teams to ensure a seamless transfer of the loan application and to provide documents to Processors and acquire additional information needed by Processors and/or Underwriters.
• Work with Processors/Closers and customers to ensure the timely closing of the customer’s loan.
• Go outside to key referral relationships (Realtors, CPA’s, Builders, etc.) to drive mortgage business into the bank.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, through compliance with applicable laws, rules and regulations, adherence to policy, ethical judgment, and transparent reporting of control issues.
• Introduce clients to segment partners when appropriate (including but not limited to Bank, Wealth Management, Small Business, Cards, etc.).
• Keep abreast of trends and developments in the local marketplace, as well as changing rules and regulations across the industry, and expand internal and external network to better serve clients and industry professionals.
• Attend a minimum of 2 – 3 diverse Realtor and/or affordable housing nonprofit events per month.

• 2-5 years relevant experience.
• Residential mortgage experience required.
• 3+ years previous mortgage sales experience required.
• Established relationships with diverse realtor organizations and affordable lending nonprofits in origination territory.
• Experience with community loan products inclusive of specialized LMI mortgage solutions, lender paid assistance programs, and 3rd party assistance programs.
• Established book of business.
• FHA/VA & conventional loan experience is preferred.
• The ability to comprehend and explain financial calculations and pricing alternatives.
• The ability to communicate with customers about the proper documents and information needed to obtain a particular loan.
• Knowledge of the laws and regulations that govern consumer lending, including fair lending, privacy, and RESPA.
• Demonstrated customer service skills.
• Self‑motivated and able to work independently.
• Strong relationship development and management skills.
• Expertise in general lending products and overall mortgage industry.
• This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (“Registry”) and obtain a unique identifier from the Registry before engaging in mortgage loan originator activities.
• Origina…