Mortgage Loan Officer - Las Vegas

Position:
Mortgage Loan Officer – Las Vegas

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The Mortgage Lending Officer role is a developing professional role. It identifies policy and applies specialty knowledge in monitoring and assessing processes and data. It integrates established disciplinary knowledge within its specialty area with a basic understanding of related industry practices. It requires a good understanding of how the team interacts with others in accomplishing the objectives of the area. It develops working knowledge of industry practices and standards and must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity.

Its impact on the business is limited but direct through the quality of the tasks/services provided, restricted to its own team.

Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage and wealth management.

Citi Bank Retail Mortgage provides home lending services via Citibank branches and centralized service centers. The Home Lending Officer role represents the Retail Mortgage business, providing superior service to clients and referral partners and is responsible for originating high‑quality residential real‑estate loans for clients. This highly interactive role engages internally with retail branch partners, operations and community business development officers. It drives mortgage sales and client relationships through engagement with clients, real‑estate agents and other area referrers.

• Consult with customers about their financial situation, goals and lending needs.
• Collect and analyze information about the customer's financial situation and credit history.
• Analyze financial information to make an initial assessment regarding qualification.
• Make recommendations to customers about which lending solutions best meet their objectives.
• Advise customers about risks and benefits of alternative lending solutions.
• Promote Citi’s brand to real‑estate agencies, builders and other referral sources.
• Visit customers outside of Citi’s offices as required.
• Collaborate with internal partners to support and grow customers.
• Refer customers to other Citi professionals as appropriate.
• Partner with Operations teams to ensure seamless transfer of loan applications.
• Work with Processors/Closers to ensure timely closing of loans.
• Engage key referral relationships (Realtors, CPAs, Builders) to drive mortgage business into the bank.
• Introduce clients to segment partners when appropriate.
• Keep abreast of local marketplace trends and regulatory changes.
• Assess risk and ensure compliance with laws, rules and regulations, managing control issues transparently.

• 2‑5 years of relevant experience.
• 3+ years of mortgage sales experience.
• Residential mortgage experience.
• Established book of business.
• Proven product sales capability.
• FHA/VA and conventional loan experience preferred.
• Ability to comprehend and explain financial calculations and pricing alternatives.
• Ability to communicate required documents and information to customers.
• Knowledge of laws and regulations governing consumer lending, including fair lending, privacy and RESPA.
• Demonstrated customer service skills.
• Strong relationship development and management skills.
• Expertise in general lending products and the overall mortgage industry.
• Must register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry and obtain a unique identifier before engaging in activities.

• Bachelor’s degree or equivalent experience.

Primary

Location:

Las Vegas, Nevada, USA

Full‑time Salary Range: $60,000 – $175,000

In addition to salary, Citi offers discretionary and formulaic incentive and retention awards. Benefits include medical, dental & vision…