Director, Promotion & Casino Events

Summary Statement

Summary Statement

• Oversee complete planning, budgeting and operation of all Casino and Resort events including, but not limited to, casino tournaments, events, and promotions; resort wide seasonal or other marketing and promotion activations including F&B, retail, and entertainment.
• Assist F&B, HR, and Entertainment departments with planning and operation of events.
• Coordinate with multiple resort departments and outside vendors to bring all pieces of the event together.
• Oversee, develop, and manage event calendar and budget.
• Liaison with graphic design team and advertising agency to manage collateral and creative deliverable timelines.
• Ensure the quality and finish of all events (from décor to internal/external communications) adhere to the resort brand standards and goals of the event.
• Manage and develop all event planning including registration and post event surveys and feedback.
• Own and develop effective and efficient event registration, seating, and flow; assign appropriate and adequate staff to each process.
• Oversee and assign events staff to manage casino event ticketing blocks and distribution.
• Liaison with Las Vegas entertainment venues to develop off-site events and partnerships.
• Attend events to oversee execution and provide leadership and event support.
• Approach events with an eye toward innovation and differentiation to provide new, surprising, and better experiences for the resort guests and staff.
• Manage event postmortem meetings with support areas to collect information related to optimizing the event experience and execution. Continuous analysis and improvement are critical.
• Stay informed on trends and technologies in the event and related industries to continually push the property’s competitive position.
• Anticipate and adjust to changing customer needs within the dynamic hospitality and gaming environment.
• Provide post event reports and summaries to senior leadership with recommendations on items for enhancement to ensure continual improvement.
• Build and develop the resort special events team, including interviews, hiring and all HR functions.
• Mentor staff and provide regular performance feedback and evaluations.
• Ensure departmental practices are compliant with company policies and legal requirements.
• Occasional travel may be required to assist in the operation of marketing trips.
• Ensure that team members obtain and maintain position-specific licensing.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

• Excellent people and customer service skills.
• Excellent writing and communication skills.
• Have interpersonal skills to deal effectively with all outside vendors, guests, and internal stakeholders.
• Ability to effectively communicate in English in verbal and oral forms.
• Polished, professional appearance and demeanor.
• Excellent customer service skills.
• Ability to occasionally travel to events related to marketing trips or activations.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
• Ability to successfully mentor a team.
• Ability to work varied shifts, including nights, weekends, and holidays.

• Bachelor’s degree in hospitality, gaming, event management & planning or related area or equivalent leadership experience.
• Event planning or other related professional certifications.
• Previous experience working in a large, luxury resort setting.

• At least 21 years of age.
• High School Diploma or equivalent.
• Minimum of eight years of experience in special events within a similar or related field.
• Minimum of five years of leadership/management experience in a similar or related field.

• Proof of eligibility to work in the United States.
• Ability to obtain the following:
• Nevada Gaming Registration

• Work may be performed in an office setting, in a casino, outdoors and during entertainment events inside ballrooms and Events Center. Position may require…