CRM Coordinator - Hybrid; Las Vegas or Jersey

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

The Sports book CRM Coordinator is responsible for assisting the Caesars Sports book marketing strategy and CRM teams in executing the digital sports book customer communications plan. This position can be based in Las Vegas, NV or Jersey City, New Jersey.

• Deploy and coordinate customer acquisition and retention messaging
• Coordinate pre‑planned and live, in‑the‑moment messaging to meet customer needs and business objectives
• Manage the day‑to‑day execution of messaging material to maintain quality assurance
• Validate all copy and graphic materials upon receipt
• Ensure all marketing and promotional materials are deployed accurately and in a timely manner to meet deadlines

• Bachelor’s Degree in Marketing or related field
• 1‑2 years of applicable marketing experience
• Experience with in the Sports book or Casino industry preferred but not required
• Computer literate; experience working with Microsoft Suite, Adobe, Salesforce, Airship, Optimove, Wrike and other marketing products a plus
• Must be able to organize and maintain a wide variety of activities in a multi‑tasking fast‑paced environment
• Flexible schedule required to adhere to Sports book customer needs with ability to cover weeknight and weekend shifts as required
• Experience working in a regulated industry a plus but not required
• Minimum 21 years of age
• Ability to obtain and maintain any required Gaming Licenses

• Excellent interpersonal communication, team building, and problem‑solving skills are required
• Strong organizational skills and attention to detail
• Understanding of business acumen to troubleshoot and solve problems with guidance from supervisor
• Experience executing business plans with digital/marketing counterparts
• Ability to uphold the highest level of integrity in all situations and recognize standards required by a regulated business
• Track record of working against deadlines
• Attention to detail and prioritization of accuracy

The salary range for this position is $42,950.30 - $88,222.25 USD, which is dependent on a several factors including relevant experience, geography, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k)‑matching program; among other employee benefits. This role includes paid Personal Time Off and paid company holidays.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

At Caesars Digital, we don’t just play the game — we set the standard. As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is blazing the trail in digital innovation, customer experience and industry excellence. We believe every team member should be treated like royalty because we are all Caesars.

This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.