Insomniac - EDC Las Vegas Seasonal Ground Control/Headliner Festival Team Member
Listed on 2026-01-13
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Entertainment & Gaming
Customer Service Rep, Event Staff/ Venue Crew
Insomniac - EDC Las Vegas 2026 Seasonal Ground Control / Headliner Experience Festival Team Member
Apply for the Insomniac - EDC Las Vegas 2026 Seasonal Ground Control / Headliner Experience Festival Team Member role at Insomniac Events. This position is part of the Ground Control and Headliner Experience Festival Team.
Responsibilities- Welcome attendees at entrances and explain Ground Control’s presence and purpose
- Abide by assigned shift schedule, pump water at the free water refill stations and patrol event zones at assigned times with group mates
- Learn how to operate a two-way radio and perform emergency medical calls
- Listen attentively to the radio and respond immediately to specific calls and requests
- Assist distressed individuals when they are in need of a helping hand
- Memorize information provided by the event website, festival guide and staff guide to share with attendees
- Understand evacuation procedures and locate safe refuge locations prior to each show opening
- Provide support at entrance areas using megaphones to assist Headliners with directional support
- Customer service-related work experience is preferred
- Experience using radios and ability to work under pressure in stressful environments is required
- Energetic and focused personality with demonstrated ability to take initiative, handle multiple competing assignments, and manage deadlines
- Must be able to professionally interact with all levels of individuals in a courteous manner and de‑escalate situations before they become unpleasant
- Must be able to stand on your feet for up to four hours at a time and walk long distances
- Must be able to lift up to 20 lbs
- Must be able to walk up or down stairs
- Must tolerate loud noise levels and busy environments
- May work in drastic temperature climates
- Must be willing to frequently travel to work events during holidays, evenings and weekends as required to meet deadlines
Applicants for employment in the U.S. must possess work authorization for their employment and do not require visa sponsorship.
Equal Employment OpportunityWe aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Insomniac supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender identity, sexual orientation, intersectionality, and any other basis protected by applicable law.
We will consider qualified applicants with criminal histories consistent with applicable ordinances. We also afford equal employment opportunities to qualified individuals with a disability and will make reasonable accommodations as required.
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of all duties. Insomniac’s recruitment policies include promotion from within, employee referrals, and external recruiting.
Hiring Salary Range: $17.00‑$20.00 USD. Compensation information is provided pursuant to the California Salary Transparency in Job Advertisements Law and is an estimate based on a successful Nevada applicant.
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