Supervisor - Poker

Position Overview

The primary responsibility of the Supervisor - Poker Room is to supervise poker games ensuring unmatched guest service, proper game pace, proper rake and compliance with all gaming and The Venetian Resort regulations and procedures. All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

• Oversees games, always looking for irregularities or deviations from procedure.
• Supervises team members, ensuring enforcement and adherence to company and regulatory policies and alertness to job duties.
• Ensures team members adhere to gaming regulations; any violations are reported to the Poker Manager immediately.
• Verifies schedules of poker team members to meet business needs and informs the manager of possible changes.
• Coaches and disciplines team members in accordance with company policy, documenting all actions taken.
• Serves as substitute for other Poker positions when needed.
• Maintains safe, non-hazardous handling of supplies, proper hygiene, cleanliness, and disposal methods.
• Assesses, evaluates, and reviews data for organizing projects and providing direction on activities, tasks, or processes in accordance with company guidelines.
• Arranges a timeline to complete tasks, department assignments, or projects and meet associated deadlines.

• Works on actual projects or services to help achieve departmental objectives.
• Evaluates information to render an opinion or take action that will impact the department or function.
• Possesses skills to hasten resolution, assess course of action, and implement or take action based on findings.
• Directs others in completion of a task or assignment.
• Provides advice and expertise or judgment based on information gathered, studied, analyzed, or reviewed.
• Maintains consistent and regular attendance, essential for the job.
• Performs other related duties as assigned.

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High school diploma.
• Must be able to obtain and maintain a Nevada Gaming License, Alcohol Awareness (TAM) card and any other certification or license, as required by law or policy.
• 1 year of experience as a Poker Dealer or Supervisor.
• Demonstrated experience in a four- or five-star resort preferred.
• Working knowledge of common rules and procedures of all Poker games.
• Ability to communicate clearly and effectively in English, both in spoken and written form.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and experience levels.
• Must be able to work varied shifts, including nights, weekends and holidays.

• Lift or carry 20 pounds unassisted in the performance of specific tasks, as assigned.
• Access all areas of the property and drive areas with or without reasonable accommodation.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Be able to walk, stand, stretch, bend, and kneel for prolonged periods of time.
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.

Mid‑Senior level

Full‑time

Other

Gambling Facilities and Casinos