Vibee - Ticketing Manager

* Collaborate with onsite Ticketing team to ensure smooth operational workflow from on-sale to fulfillment
* Liaise with the Vibee Experience team to coordinate package fulfillment and ensure seamless guest experiences across events
* Work with the Properties team to maintain hotel information and manage inventory adjustments, ensuring proper coordination of event accommodations
* Coordinate closely with event production teams to ensure ticketing aligns with event capacity, production needs, and onsite logistics
* Assist in quality control audits to maintain accuracy across ticketing systems, event builds, and customer orders
* Provide ad hoc project support for special initiatives and new platform developments as assigned by the leadership team
* Proactively identify process improvements to streamline ticketing workflows and enhance efficiency
* Other duties as assigned
* 4+ years of experience in the music, concert, and/or event industry.
* Demonstrated knowledge of ticketing software, event programming, and box office operations is preferred
* Bachelor’s degree from an accredited university or comparable work experience
* Excellent inventory and project management skills.
* Strong critical thinking skills with the ability to apply ticketing strategies to out-of-the-box, high pressure situations
* Outstanding reporting and analysis skills
* Impeccable organizational skills
* Ability to prioritize, organize, problem solve, follow-up, and communicate
* Excellent interpersonal and communication skills
* Proficiency in spreadsheets, Google Suite, Microsoft Office, Airtable, and Asana
* Must be an active problem solver, instilled with a sense of urgency for projects large and small
* Superior oral and written communication
* Ability to work in a fast-paced environment
* Ability to travel extensively, including international and work evenings and weekends, as required
* Must be able to work under pressure to meet strict deadlines

Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation.

Vibee takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.
* Recognized for seven years as a Great Place to Work and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations.
We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips.

And of course, access to free live events through our exclusive employee ticketing program.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
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