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Principal Engineer, Center of Excellence
Job in
Las Vegas, Clark County, Nevada, 89105, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
Engineering
Systems Engineer
Job Description & How to Apply Below
Key Responsibilities Own the technical leadership to enable customer teams across Global Customer Services Develop training material to address trends in customer issues and engineer skill gaps Identify product supportability gaps and develop tools or features to improve troubleshooting efficiency
Required Qualifications 8+ years of support and networking experience as an SME specializing in SD-WAN and Cloud Connector Technologies Expertise in networking, cloud security, and performance management Proven effectiveness at collaborating across cross-functional teams Experience advising leadership on technical strategy and voice of the customer Experience developing new processes or tools to improve troubleshooting efficiency
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