Service Coordinator

Service Coordinator

Pyro Combustion & Controls is a leading provider of commercial and industrial boiler service, repair, and controls integration in Las Vegas. We're growing and looking for a reliable, organized, and customer-focused Service Coordinator to join our team.

Position Overview:

As our Service Coordinator, you'll be the hub of communication between customers, field technicians, and management.

Your role ensures our service operations run smoothly and efficiently-helping keep critical boiler systems up and running across the valley.

Key Responsibilities:

• Schedule and dispatch technicians for service calls, maintenance, and emergency repairs
• Communicate with customers to coordinate appointments and follow-ups
• Track service jobs, parts, and technician availability in scheduling software
• Support the field team with documentation, work orders, and permit coordination
• Maintain organized records of service calls and work history
• Assist with billing and job closeout processes when needed

Qualifications:

• Excellent organizational and communication skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Experience using Quick Books for invoicing and job tracking
• Comfortable working in Google Sheets and shared documents
• Experience in a service coordination, dispatch, or administrative support role
• Prior experience in HVAC, plumbing, boiler, or mechanical contracting is a plus
• Ability to multitask and problem-solve in a fast-paced environment

Why Join Pyro Combustion?

• Competitive pay and benefits
• Small team environment with room to grow
• Be part of a company that supports critical infrastructure across Las Vegas
• Work with experienced technicians and industry professionals

If you're ready to take your logistics expertise to the next level, we'd love to hear from you!

We are a Thermogenics company.

The Company provides best-in-class parts and 24/7 service support delivered via highly trained technicians and manages a fleet of unique rental equipment to serve temporary or emergency needs. The product portfolio is primarily used for industrial, commercial and institutional applications across North America. Thermogenics is a leading manufacturer of coiled tube steam, hot water and thermal fluid boilers and related equipment.

With its comprehensive product and service offering, Thermogenics functions as a one-stop shop for all of its customers' most complex steam and heating requirements.

The Company operates from its head office in Aurora, ON and maintains sales and service operations in Apache Junction, Arizona, Cincinnati, OH, Greensboro, NC, Hartford, CT, Jacksonville, FL, Las Vegas, NV, Orlando, Fl., Ottawa, ON and Sioux City, IA.

If you're ready to take your logistics expertise to the next level, we'd love to hear from you!

We are a Thermogenics company.

The Company provides best-in-class parts and 24/7 service support delivered via highly trained technicians and manages a fleet of unique rental equipment to serve temporary or emergency needs. The product portfolio is primarily used for industrial, commercial and institutional applications across North America. Thermogenics is a leading manufacturer of coiled tube steam, hot water and thermal fluid boilers and related equipment.

With its comprehensive product and service offering, Thermogenics functions as a one-stop shop for all of its customers' most complex steam and heating requirements.

The Company operates from its head office in Aurora, ON and maintains sales and service operations in Apache Junction, Arizona, Cincinnati, OH, Greensboro, NC, Hartford, CT, Jacksonville, FL, Las Vegas, NV, Orlando, Fl., Ottawa, ON and Sioux City, IA.