Senior Process Engineer

About Ship Monk

Ship Monk isn't just a 3PL; we’re a growth partner for merchants
. We provide cutting‑edge technology and a network of owned and operated fulfillment centers that empower high‑growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we’re on a mission to revolutionize fulfillment by providing everything from the fastest click‑to‑delivery and real‑time inventory to custom solutions—all with a merchant‑first mindset.

• Global Fulfillment Network:
  Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
• Proprietary Technology:
  We’ve eliminated the need for tribal knowledge with our AI‑powered platform. It provides a real‑time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
• Unrivaled Support:
  We provide hands‑on, “mom and pop” support with a global reach. Our dedicated teams are on‑site at every fulfillment center, ready to jump into action.
• Transparent Pricing:
  We believe in honest, long‑term partnerships. Our all‑inclusive pricing means predictable costs, with no hidden fees or surprises.
• Committed to the Future:
  We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.

• Merchant‑first:
  We handle the logistics so our merchants can focus on what they do best—growing their business.
• Own it:
  We take ownership of our work, our mistakes, and our successes.
• People make Ship Monk:
  We believe in our team and invest in our people.
• Change the score:
  We challenge the status‑quo, constantly innovating and improving.
• Get sh
  * t done:
  We’re a fast‑paced, high‑growth company that values action and results.

We are seeking a Senior Process Engineer of Fulfillment Center Operations with experience scaling high‑performing teams to join us in delivering our promise to merchants:
Stress Less, Grow More.

• Define, develop, and implement optimized operational processes to enhance efficiency, productivity, and safety within our warehouse facility.
• Design and execute innovative engineering solutions for complex material handling challenges within delivery station networks, focusing on the interaction between human operators and equipment.
• Apply advanced concepts such as capacity modeling, process analysis, and continuous improvement methodologies to develop data‑driven solutions that address operational bottlenecks and improve performance.
• Conduct thorough evaluations of warehouse processes—including workflow design, material flow, equipment utilization, and inventory management—and recommend improvements to streamline operations.
• Design and implement standard operating procedures (SOPs) aimed at increasing safety, accuracy, and efficiency within warehouse environments.
• Develop and present process flow diagrams, value stream maps, and other visual tools to communicate changes and monitor performance metrics.
• Design and implement automated material handling equipment and robotic systems to support high‑volume operations and reduce manual intervention.
• Identify and recommend new machinery, tooling, and automation technologies aligned with safety, quality, and productivity goals.
• Collaborate closely with the maintenance team to ensure equipment is properly maintained and optimized for maximum efficiency.
• Conduct regular process audits to identify compliance gaps, mitigate risk, and ensure adherence to internal policies, safety regulations, and industry standards.
• Stay current with industry trends, engineering advancements, and emerging technologies in warehouse operations.

• Bachelor’s degree in industrial engineering, manufacturing engineering, engineering management or a closely related field.
• Five (5) years of experience in a similar engineering role in a warehouse or manufacturing environment.

• Five (5) years of experience with process mapping…