Intake Coordinator

Sam & Ash Injury Law is a high-performing personal injury firm serving clients across Nevada and California. We fight for people at their most vulnerable moments and we take pride in combining elite legal advocacy with operational excellence.

Our team is fast-moving, accountable, and results-driven. We care deeply about our clients—and we expect the same level of care, discipline, and ownership from every person on our team.

The Intake Coordinator is the front line of the firm. You are the first voice a potential client hears and the first decision point in whether a case moves forward.

This role is ideal for someone who is confident, persuasive, organized, and energized by high-volume conversations. If you enjoy connecting with people, asking the right questions, and guiding decisions, this role gives you real impact every single day.

• Handle inbound calls, emails, and walk-ins from potential clients
• Conduct structured intake conversations to gather accident, injury, and liability details
• Evaluate case viability and determine appropriate next steps
• Clearly explain the firm’s services and intake process
• Schedule consultations with attorneys and legal staff
• Accurately document all information in the case management system
• Follow up with prospective clients to complete missing details
• Prepare intake summaries and reports
• Maintain strict confidentiality and professionalism at all times

• Background in sales, intake, customer acquisition, or high-volume client interaction
• Strong communication skills with the ability to build trust quickly
• Comfortable asking direct questions and guiding conversations
• Highly organized and detail-oriented
• Thrives in a fast-paced, performance-driven environment
• Basic computer and data entry proficiency

If you’re motivated by results, enjoy connecting with people, and want a role where your conversations directly drive success, we encourage you to apply.