Student Financial Success Specialist, Financial Services R0150367

Position: Student Financial Success Specialist, Financial Services [R0150367]
** The University of Nevada, Las Vegas invites applications for
** Student Financial Success Specialist, Financial Services [R0150367]
***** Responsible for monitoring students' accounts, proactively engaging with at-risk students falling behind on payments.
* Educating students on university deadlines and policies regarding balances.
* Attempting to resolve past due balances via payments or enrolling in payment plans.
* Research, reconcile, and resolve any student account balance issues identified.
* Maintain or establish communication with students regarding past due balances, including working with collection agencies.
* Process past due accounts with collections agencies or the District Attorney's office that have been deemed uncollectable.
* Monitor Bankruptcy Claims and work with General Counsel to resolve the students' accounts.
* Act as the primary point of contact for all cashiering and student account inquiries.
* Act as Primary Liaison with the Campus Relations Team in Academic Affairs, helping students get their questions answered by the right individual.
* Answer phones, emails, and chat questions that students and families have, following all FERPA guidelines and Board policy.
* Maintain awareness and understanding of UNLV and NSHE policies around tuition and fee-related policies
* Basic knowledge of Generally Accepted Accounting Principles (GAAP)
* Understanding of invoicing, payment processing, account reconciliations, and cash application
* Understanding of financial and legal regulations related to managing accounts receivable
* Detailed knowledge in understanding fair credit practices and regulations to manage delinquent accounts and collections effectively.
* Peoplesoft/Touchnet Experience
* NSHE/UNLV Policies and Procedures
* Cashiering and Students Accounts Experience
* Competitive total rewards package including:
* No state income tax
* Tuition discounts at Nevada System of Higher Education (NSHE) schools
* Tuition discounts for spouses, domestic partners, and dependents
* Paid time off, sick leave, and holidays
* Excellent health insurance including medical, dental and vision
* Comprehensive retirement plans and voluntary benefits programs

Veterans are encouraged to apply. UNLV values the skills of those who have served. Learn more at  or contact vetjobseekers for support.

The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University’s commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment.

Inquiries concerning the application of these provisions may be referred to:
Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV , Campus Services Building (CSB) Room 246, Telephone: ;
Email: titleixcoordinator, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. ;
Telephone: FAX: ; TDD: ;
Email: OCR; or to both.  The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates.  Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106).  

The University’s commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment.  Inquiries concerning the application of these provisions may be referred to:  Michelle Sposito, Director of Equal Employment/Title IX, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Box 451062, Las Vegas, NV, , Telephone: , or in person at Frank and Estella Beam Hall (BEH), Room 555.;
Email: titleixcoordinator; to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. ;
Telephone: FAX: ; TDD: ;
Email: OCR; or to both.
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