State Manager, Program Standards and Learning

State Manager, Program Standards and Learning

Full Time 30+ hours Management State Office, Las Vegas, NV, US

7 days ago Requisition

Salary: $64,000.00 Annually

The State Manager, Program Standards and Learning manages Site Coordinator (SC) standards and learning across the state organization and its affiliates. Tasked with increasing the effectiveness and quality of our program, they evaluate trends in SC knowledge and resources and strategize alongside affiliate leadership teams to develop and improve the training, tools, resources, and ongoing support for SCs to be successful in their roles.

The SMPSL likewise oversees and guides the standards and development of the Academy program, collaborating with affiliates to ensure both SCs and Academy teachers have the tools and training to implement the program at a high quality. The SMPSL is part of the Integrated Student Supports (ISS) Program Standards & Learning team.

• Support and manage the quality and fidelity of implementation of our Integrated Student Supports (ISS) model, collaborating across affiliates to ensure the ISS program is implemented with fidelity
• Establish and maintain Site Coordinator (SC) standards across all SC role levels and tiers
• Establish and maintain Academy program standards
• Align to national standards and accreditation
• Advise SDPSL on necessary Program Manager/Director alignment to reinforce the program quality and fidelity standards of SCs
• Lead the development and support affiliate training leads with the implementation of Site Coordinator training – establish and manage onboarding, yearly learning and development scope, and differentiation opportunities for varying skill levels of SCs
• Standardize and support implementation of performance evaluation metrics and objects that reinforce fidelity and quality of programs
• Build Level-Up trainings - transition supports between Site Coordinator levels
• Conduct or broker 1-2 days of in‑person training per affiliate each year, which can be tied to scheduled affiliate trainings (such as Back to School Summits) or can be stand‑alone
• Conduct or broker ongoing virtual training for each affiliate each year
• Facilitate the Site Coordinator Training All Affiliates Team, a collaborative space for SC training leads from each affiliate to meet, at minimum, quarterly.
• Oversee the work of affiliate training leads to ensure Site Coordinator training meets standards and provide for the quality development of SCs
• Develop and implement a system to evaluate SC strengths and gaps at the org‑wide and affiliate level; use data to plan for and support affiliate training leads to strengthen SC effectiveness
• Facilitate the Academy All Affiliates Team, a collaborative space for Academy leads from each affiliate to meet, at minimum, quarterly.
• Develop a system to oversee and provide feedback on the work of affiliate Academy leads to ensure Site Coordinator and/or Academy teacher training meets standards and provides for the quality development of SCs and Academy teachers
• Develop and implement a system to evaluate Academy strengths and gaps at the org‑wide and affiliate level; utilize data to plan for and support affiliate training leads to strengthen SC effectiveness

• Expand Site Coordinator and Academy training, tools, and resources as digital resources and virtual learning sessions, building on and expanding in‑person trainings
• Create and build onto the digital repository of Site Coordinator trainings (housed in org‑wide Learning Management System)
• Expand the digital repository of Site Coordinator tools and resources
• Create and build onto the digital repository of Academy trainings (housed in LMS)
• Expand the digital repository of Academy tools and resources

• Collaborate with the State Data Director and the data team to meaningfully incorporate data training throughout SC training and to improve the quality and effectiveness of data training for program staff; collaborate with the data team to continuously improve the effectiveness of programming
• Collaborate with other program staff at the…