Customer Service Team Lead: Coaching, KPIs
Job in
Las Vegas, Clark County, Nevada, 89105, USA
Listed on 2026-03-12
Listing for:
IntouchCX
Full Time
position Listed on 2026-03-12
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
A leading customer experience management firm in Las Vegas is seeking a Team Lead (Supervisor) to direct Customer Service Representatives (CSRs). The ideal candidate will manage team performance, training, and development while ensuring high-quality customer interactions. Strong leadership and critical thinking skills are essential, along with at least 1-2 years of customer service experience. The role offers opportunities for professional growth and a supportive work environment.
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