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Customer Success Mgr./ CSM HelpDesk/Support Technical Support Customer Service Rep

Customer Experience Quality & Training Lead

Job in Las Vegas, Clark County, Nevada, 89105, USA
Listing for: CDW
Apprenticeship/Internship position
Listed on 2026-02-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading IT solutions provider seeks a Customer Relations Quality Analyst in Las Vegas to ensure exceptional customer experiences. This role involves evaluating customer interactions, facilitating training sessions, and monitoring quality trends to support continuous improvement in service delivery. The ideal candidate should possess strong communication skills and a background in customer service and training. Competitive hourly pay ranges from $28.63 to $42.21, dependent on experience.
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