Marketing Assistant

Overview

Scorpion is the leading provider of technology and services helping local businesses thrive. We help customers understand local market dynamics, maximize their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers, combining AI support with teams of real human experts committed to customer success. Our technology-led service with a human touch brings together SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more for local businesses.

The Marketing Assistant supports Account Managers and Directors in delivering a high-quality client experience by upholding service standards and completing reactive and proactive client tasks promptly and professionally. The main objective is to meet client and team needs with exceptional turnaround time to ensure we’re always providing the best experience possible.

Final date to receive applications:
February 4, 2026

• Communicate with clients in a professional manner via email/phone
• Support the AM in the coordination and execution of requests in a timely manner
• Resolve issues and problems, or complete tasks related to the client’s website, campaign or account
• Address basic client campaign and account questions
• Track all reactive client emails to ensure every client email is acknowledged before leaving for the day
• Experience in customer service, marketing, or account coordination
• Strong written communication and organization skills
• Ability to professionally correspond with both internal teams and clients
• Flexibility to support basic client needs when AMs are unavailable

• Education:
  
  Bachelor’s degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience.
• Experience:
  
  0-1 year, including internships. Great for recent graduates or early-career professionals.
• Skills:
  • Effective organizational and multitasking skills with the ability to manage multiple client and/or AM requests simultaneously.
  • Proficient critical thinking and problem-solving skills.
  • Strong written and verbal communication skills, with a client-first mindset. Ability to effectively communicate with sophisticated clientele.
  • Knowledge in Scorpion’s technology suite, which includes Platform, CSX and CMS.
  • Attention to detail and a problem-solving approach to task management.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Demonstrated ability to correctly delegate tasks to the correct Support team.
  • Confidently utilize Scorpion technology to answer basic client campaign and account questions

• Winning Mindset: When our clients win, we win.
• Genuine Care: We only succeed when we are truly invested in our clients and each other.
• Unmatched Results: We deliver more than expected—and then some—driving the best results and impacting lives.
• Constant Improvement: We believe there is always a better way. We learn, we ask “What if?”, we build and then do it again.
• Unbeatable Teamwork: We come from different backgrounds but share the same vision. We achieve it together, as a team.

We acknowledge that states have passed legislation promoting pay transparency. The base salary range is $52,000 (entry-level) - $60,000 (highly experienced), exclusive of fringe benefits. The final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. The range reflects the total salary for the role, and hiring at the maximum is not typical to allow for future growth.

The compensation package may include discretionary bonuses or commissions.

• 100% employer-paid medical, dental, and vision insurance
• Flexible paid time off for rest, relaxation, and recharge
• Paid parental leave
• Paid cell phone and service
• Remote office allowance
• Professional development opportunities
• Regular manager check-ins to drive performance and career growth

Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We value diversity and inclusion.

Reasonable Accommodations

Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used to pre-screen candidates. For more information on E-Verify, please visit (Use the "Apply for this Job" box below)..