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Customer Success Mgr./ CSM Event Manager / Planner Client Relationship Manager

Call Center Team Lead — Elevate Customer Experience

Job in Las Vegas, Clark County, Nevada, 89105, USA
Listing for: Caesars Entertainment
Full Time position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Event Manager / Planner, Client Relationship Manager
  • Management
    Event Manager / Planner, Client Relationship Manager
Job Description & How to Apply Below
A leading entertainment company in Las Vegas is seeking a Call Center Asst. Manager to supervise and guide a team of agents. The ideal candidate will have three years of supervisory experience in customer service and strong skills in problem-solving and team building. Responsibilities include monitoring performance, conducting coaching sessions, and ensuring adherence to service standards while fostering a positive team environment.

This role is critical for maintaining excellent customer interactions and service quality.
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