Support Associate; Spanish Bilingual - Las Vegas

Job Category

Client Services

SUPPO
001462

• Posted:
  January 15, 2026
• Full-Time

Showing 1 location

9911 Covington Cross Dr., Suite 190, Las Vegas, NV 89144

Must be in the Southern NV area and have a reasonable commute to Las Vegas, NV due to in-office requirements.

SCHEDULE: Full-Time, Monday, Wednesday‑Saturday 1:30pm‑10:00pm PST, or Tuesday‑Saturday 1:30pm‑10:00pm PST.

COMPENSATION: Starting Pay $21 - $25 per hour. (The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job‑related reasons.)

Are you looking for an opportunity to make a meaningful impact while using your Spanish language skills? PCI is seeking a Spanish Bilingual Support Associate who is dependable, detail-oriented, and motivated by the opportunity to support customers and team members alike.

This is an exciting opportunity to grow your skills in a collaborative environment,
gain hands‑on experience in operations, and be an integral part of a team that values service and excellence.

Fields incoming calls, phone credit applications, electronic credit applications and various types of paperwork for loan processing.

Verifies the customer’s identity and ensures their overall satisfaction and knowledge of financing terms and process.

Communicates and addresses client’s inquiries regarding various account questions and issues.

Provides technical and application support to clients and customers.

Reviews contract details with clients and customers by phone.

Must-Have

Qualifications:

High School diploma or GED.

Bilingual fluency in Spanish and English
, with strong communication and interpersonal skills.

Nice to have, but not Required! (We’ll train you!):

• Previous call center experience.

• Office Address: 9911 Covington Cross Dr., Suite 190, Las Vegas, NV 89144
• Schedule: Full-Time, Monday, Wednesday‑Saturday 1:30pm‑10:00pm PST, or Tuesday‑Saturday 1:30pm‑10:00pm PST.
• Work Setting: In‑Office

• Starting Pay: $21 - $25 per hour.
• (The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job‑related reasons.)
• Bilingual Pay: Earn an additional $2.00 per hour for Spanish Fluency
  !

Additional Perks that Go the Extra Mile:

• Annual Discretionary Bonus
• Earned Safe & Sick Time (ESST)
• Paid Maternity & Paternity Leave
• Paid Time Off (PTO) & 8 Paid Holidays
• Donation Matching & Paid Volunteer Time
• 401(k) Match – 100% of your deferrals up to 5%
• Tuition Reimbursement & Student Loan Match Program

It only takes a couple minutes
! Submit your resume on our website at .

PCI is an equal employment opportunity employer committed to diversity, equity, & inclusion. We make hiring decisions based on qualifications, merit, and business needs. If you need assistance or an accommodation due to disability, please contact PCI HR at

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.