Helpdesk Support Representative
Job in
Las Vegas, Clark County, Nevada, 89105, USA
Listed on 2026-01-24
Listing for:
OLSA Resources, Inc.
Contract
position Listed on 2026-01-24
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep, Bilingual -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
We are a globally recognized distribution company currently seeking a Helpdesk Support Representative to join our team in Las Vegas, NV.
Job Description- Takes incoming calls from external customers regarding technical issues
- Must ask probing questions to determine the root cause of the issue and locate and follow approved troubleshooting procedures to resolve the problem
- Required to utilize the HDFS (Helpdesk Field Service) system for tracking and monitoring of case status and resolution
- High School Diploma or GED
- Good typing skills
- Good written and oral communication skills
- Legal authorization to work in the US
- 9 Month Contract +/-
- Pay: $12.45/HR
- Shift: 8AM-5PM
This is a 7 day operation and requires flexibility to work any shift, including weekends and holidays.
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