Account Coordinator

Responsibilities

• Following up with extensions (requesting cancellations 10 days ahead)
• Submitting information to logistics 10 days ahead
• Running reports to monitor schedule
• Pricing and sales order confirmation
• Confirmations of pricing and other product information, working with management to confirm
• Clear communication with vendors regarding cancellations or any changes
• General Point of contact for orders
• Monitor the Customer Service email and phone line
• Respond to customers in a timely manner
• Be professional and courteous to customers on the phone
• Approve and review new customers on the website
• Process customer orders
• Develop and implement pricing policies that capture critical pricing decisions, steps, owners, approval levels, and exception processes
• Works directly with management to support all of the company’s key accounts
• Maintaining the filing system
• Prep and attend trade shows
• General support for management
• Pricing and sales order confirmation
• Trade Shows
  • Attend and coordinate deliveries
  • Coordinate execution of trade show tasks and Marketing Collateral
• Plans, directs, and coordinates the actual distribution and movement of products to the customer
• Warehouse orders and shipments – receive and process orders from large and small customers that need to be shipped from the warehouse
• Order Freight shipments, finding the lowest rates
• Perform quantitative analysis of data and translate into strategies for solutions or improvement opportunities
• Ensure office and warehouse have clear communication
• Assist in damage claims received from customers and freight companies
• Cultivate close relationships with customers
• Create proposals for customers from all sales channels
• Identify opportunities for new pricing, packaging and bundling strategies that will contribute to our strategic goals
• Responsible for defining, developing, implementing and governing the day-to-day functions of all sales channels
• Manage order processing infrastructure of all product lines and customer segments, including entering orders and ensuring they are processed on time:
  • Pricing and sales order confirmation
  • Keep updated and accurate price lists for key accounts
  • Confirmations of worksheets and presentations
  • General Point of contact for orders

At Garber Collection, we specialize in the design and import of stunning high-end wall décor, shadow boxes, canvas art, and mirrors through exclusive sources from all over the world. Our unparalleled value, proprietary designs, and unique finishes have rapidly made Garber Collection a leader in the home décor industry.

Founded in 2006 by two brothers with an innovative vision and entrepreneurial spirit, Garber Collection has led the way in modern décor trends. Our passion for design and impeccable service has set a new standard in the business and has allowed us to establish a loyal client base of major retailers worldwide. We strive to always supply our clients with beautiful, top-tier quality products at the volume savings that have become synonymous with our name.

We collaborate directly with our artists and craftsmen to bring both our artistic and business vision to life. As we continue to grow and expand our offerings and décor categories, our mission remains the same: to bring elegant and high-quality home décor products to our clients at an incredible value.

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